Gift certificates can be created manually in ReservationKey when a customer contacts you directly, such as by phone or email. These certificates can be customized with the buyer’s and recipient’s details, a personal message, and an amount to be applied toward a future reservation.
100.00
).If an email address is entered for the buyer, a confirmation or thank-you email will be automatically sent (depending on your settings).
Once the buyer’s payment has been processed (e.g., via credit card or cash), make sure to mark the gift certificate as Payment Received. This ensures that the certificate will be valid when the recipient tries to redeem it.
If this step is skipped, the recipient will see an error message saying that the certificate is not valid.
You can click View Certificate to preview the generated certificate.
To deliver the certificate:
The recipient can then use this certificate code when making a reservation through your booking page.
Buyer Name | Jane Smith |
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Recipient Message | Happy Anniversary! We look forward to hosting you soon. |
Amount | $200.00 |
Expiration Date | 12/31/2026 |
Status | Payment Received |
Manually creating gift certificates is a quick and flexible way to process phone or direct sales. Just enter the buyer details, payment status, and message — then provide the recipient with their certificate link or code for future use.