Adding a Logo to an Email Template

You can personalize your ReservationKey emails by adding your property’s logo to the top of your email templates. Follow these steps to upload, insert, and format your logo correctly.

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Step 1: Open the Email Template

1. Click the Website tab at the top of your ReservationKey account.
2. Select Email Templates.
3. Click into the template you want to edit (for example, “Reservation Confirmation” or “Thank You Email”).

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Step 2: Upload Your Logo Image

1. In the template editor, scroll down and click Advanced Options.
2. Select the Images section and click Add.
3. Click Browse to select your logo file from your computer.
4. Make sure the logo image is an appropriate size — ideally between 150–300 pixels wide. You can resize it beforehand using any image editor such as Photoshop or Paint.
5. Click Upload to add the image to ReservationKey.

Once uploaded, your logo will appear in the list of images.

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Step 3: Copy the Logo URL

1. In the images list, click View next to your uploaded logo.
2. This opens the logo in a new browser tab.
3. Copy the URL from your browser’s address bar (press Ctrl + C on Windows or Command + C on Mac).

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Step 4: Insert the Logo into Your Template

1. Return to the email template editor.
2. Place your cursor at the very top of the message body where you want the logo to appear.
3. Click the Image icon in the toolbar (it looks like a small picture).
4. In the pop-up window, paste the URL of your uploaded logo into the URL field.
5. Optionally, enter “Logo” in the Alternate Text box.
6. Leave the Width and Height fields blank (they will auto-adjust to the image size).
7. Click OK to insert the logo.

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Step 5: Format and Center the Logo

• Click on the inserted logo image.
• Use the toolbar’s Align Center option to center the logo at the top of your email.

You can click below the logo to continue typing your message or add spacing as desired.

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Step 6: Deleting or Replacing a Logo

To remove a logo:

1. Click directly on the image within the email editor.
2. Press the Delete key on your keyboard.
3. Alternatively, open the image tool again and remove or replace the URL with a new one.

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Best Practices

• Use a transparent PNG logo if possible for a clean appearance on any background color.
• Keep your logo file size small (under 200KB) to ensure fast email loading.
• Preview your email before saving to verify that the logo appears correctly on desktop and mobile.

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Summary

By uploading and inserting your logo into your email templates, you create a more professional and branded experience for your guests. You can reuse the same uploaded logo in multiple templates by copying and pasting its URL wherever needed.