Adding Authorize.net as a Payment Method

ReservationKey integrates with Authorize.net to securely process credit card payments for your reservations. Follow the steps below to set up and test your Authorize.net connection.

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Step 1: Add Authorize.net as a Payment Method

1. Go to the Website tab.
2. Click Payment Methods.
3. Click Add Payment Method.
4. Select Authorize.net from the list and click Continue.

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Step 2: Enter Your Authorize.net Credentials

On the setup screen, fill in the following fields:

• Login ID – Found in your Authorize.net account under Account → API Credentials & Keys.
• Transaction Key – Also located in the same section of your Authorize.net account.
• Card Types Accepted – List the credit card types you accept (e.g., Visa#MasterCard#Discover), separated by a pound sign (#).

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Step 3: Configure Payment Options

After entering your credentials, adjust the following settings:

• Internal Reservations: Set to Yes if you want to process payments from within ReservationKey (for example, when entering phone reservations).
• Use Authorize SIM: Set to Yes to use tokenization. This allows ReservationKey to save a token instead of storing the actual credit card number.
• Mode:
  • Set to Live to validate and process real credit cards.
  • Use Test mode for trial transactions when testing your setup.
• Reservation Page: Choose which reservation page(s) will use Authorize.net for online payments.

Use the built-in help icons (?) for explanations of each setting.

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Step 4: Locate Your API Credentials

If you need help finding your Login ID and Transaction Key:

1. Log into your Authorize.net account.
2. Navigate to Account → API Credentials & Keys.
3. Copy your API Login ID and Transaction Key.

You can also search “Authorize.net” in ReservationKey’s search box to find our built-in FAQ, which includes screenshots showing exactly where to locate these credentials in your Authorize.net dashboard.

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Step 5: Save Your Settings

Once all fields are filled out and configured, click Save Changes.

Your Authorize.net payment gateway is now connected to your ReservationKey account.

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Step 6: Test Your Setup

To make sure the connection is working properly, perform a quick test transaction:

1. Go to your Availability Calendar and create a test reservation.
2. Open the reservation and go to the Payments section.
3. Click Add Credit Card and enter test card details (use an Authorize.net test card if in test mode).
4. Click Save.
5. If successful, a yellow/orange Charge Card button will appear.
6. Select the test card from the dropdown and enter a small amount such as $0.02 to charge.
7. Click Charge Card.

If the transaction succeeds, the payment will appear in the Payments section. A Refund link will also be available to return all or part of the charge.

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Step 7: Verify and Go Live

Once testing is complete and successful:

• Switch the system from Test mode to Live mode.
• Re-save your payment method settings.
• Authorize.net is now active for live payments from your website and internal reservations.

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Summary

Authorize.net offers a secure and reliable way to process credit card payments through ReservationKey. After entering your credentials and performing a successful test charge, your system will be ready to accept real payments online and internally.

If you encounter errors such as “Invalid Login ID” or “Transaction Key Incorrect,” double-check your credentials in Authorize.net or consult the built-in ReservationKey help guide for troubleshooting tips.