How to edit header, footer and other main text on a reservation page.

Editing Text Areas on the Reservation Page

It’s possible to edit nearly all of the main text areas that appear on your ReservationKey booking pages. These include the page header, footer, rental agreement, cancellation policy, and confirmation page header. Customizing these areas allows you to personalize the guest experience and keep your information accurate and up to date.

Main Editable Text Sections

Page Header – The text displayed at the top of your booking page (often used for logos or welcome messages).
Page Footer – The text displayed at the very bottom of the page (commonly used for contact information or disclaimers).
Rental Agreement – The text shown in the “Terms and Conditions” or “Rental Agreement” section.
Cancellation Policy – The text displayed when guests click the “Cancellation Policy” link.
Confirmation Page Header – The message that appears at the top of the final confirmation screen after a booking is made.

Step 1: Access the Website Messages Section

Log into your ReservationKey account.
Click the Website tab.
Select Website Messages.

This page lists all editable message sections used throughout your booking system.

Step 2: Edit Each Message

Click into the message you want to edit (for example, Page Header).
Make your desired text changes. For example, to update an email address, delete the old one and type the new address.
Click Save Changes at the bottom of the page.

Repeat this process for other sections like the Page Footer, Rental Agreement, or Cancellation Policy.

Step 3: Verify Message Links

If you’ve renamed or created new message templates, verify that each message is correctly linked to its section in the reservation page:

Go to the Website tab → Reservation Pages.
Click into your reservation page.
Expand the Presentation section.
Click Text.
Review which website messages are linked to each area (for example, “Page Header” → “Message: Page Header”).

If needed, select a different message from the dropdown to use a different header, footer, or policy text.

Step 4: Hide or Remove Optional Sections

If you do not have a rental agreement or policy to display, you can set those sections to No Message.
When a section is set to “No Message,” that text area will not appear on the booking page.

For example, if Rental Agreement is set to “No Message,” the Terms section will not be displayed.

Step 5: Display Full Cancellation Policy on the Page (Optional)

By default, guests click a link to view your cancellation policy in a popup. If you prefer the full text to appear directly on the page, follow these steps:

Go to Website → Reservation Pages.
Open your page settings.
Scroll to the Cancellation Policy section.
Check the box labeled Display full text on reservation page.

This ensures your full policy text is always visible to guests before booking.

Example

Here’s an example of how you might format your footer or policy text with simple HTML styling:

<div style="text-align:center;font-size:14px;color:#555;">
  <p>&copy; 2025 Sunshine Cabins | Contact us: 
  <a href="mailto:info@sunshinecabins.com">info@sunshinecabins.com</a></p>
</div>

Summary

Editing your booking page text areas is a quick way to make your ReservationKey system match your business branding and policies. By managing content through the Website Messages section, you can easily update headers, footers, and policy text at any time without needing to modify your website’s code.

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