Setting Required Fields on the Reservation Form

This guide explains how to choose which fields on your Reservation Form are required for guests to complete when making a booking through your ReservationKey page.

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Step 1: Open the Reservation Page Settings

1. Go to the Website tab.
2. Click Reservation Pages.
3. Select the reservation page you want to edit.

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Step 2: Locate the Reservation Form Settings

1. Expand the section called Presentation.
2. Scroll down to the Reservation Form area.
3. If it is not already expanded, click Customize to open the form settings.

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Step 3: Choose Required Fields

In the Reservation Form customization table, you will see two columns for each field:

• Show – determines whether the field is visible on the form.
• Required – determines whether the guest must fill out the field before submitting.

To make fields required, check both boxes as appropriate. For example, you might want to require:

• City
• State
• ZIP / Postal Code
• Country

If any field labels are missing, you can retype them directly into the label boxes before saving.

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Step 4: Save and Review

1. Click Save Changes at the bottom of the page.
2. Open your reservation page (using the Preview link in the right column) to confirm the changes.

You should now see that the selected fields are both visible and required for guests to complete before submitting a reservation.

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Example

Before saving, the first column may only show fields as visible, not required. Be sure to check both columns so that the system enforces data entry for required fields.

Once saved, the fields you marked as required will display an asterisk (*) and must be filled out to proceed with a reservation.

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Summary

By customizing your Reservation Form settings, you can control which fields are visible and which are required, helping ensure you collect the essential information from guests when they make a booking.