Cancellation Policy
We understand that plans can change. Our cancellation policy is designed to be fair to both our guests and our business.
Cancellations made 5 or more days before check-in will receive a full refund, minus any applicable processing fees.
Cancellations made within 5 days of check-in are non-refundable.
If a guest cancels after check-in, unused nights are non-refundable.
Refunds:
Approved refunds will be issued to the original method of payment and may take 5–10 business days to appear, depending on your financial institution. Processing fees are non-refundable.
All cancellations must be completed through the booking system using the provided cancellation link. If you require assistance, you may also contact our main office at 705-348-8900.
By confirming your reservation, you agree to the terms of this cancellation policy.
