Check-in 3:00 PM - 9:00 PM
Check-out Until 11:00 AM
Deposit A 10% deposit is required at the time of making a reservation.
Please note: If an invalid credit card is provided upon booking, the reservation will be subject to cancellation.
Cancellation/prepayment If cancelled or modified up to 2 days before date of arrival, no fee will be charged. If cancelled or modified later, a fixed amount of USD 25 will be charged. In case of no-show, the total price of the reservation will be charged.
Children and Extra Beds All children are welcome. Free! Up to two children under 10 years stay free of charge when using existing beds. All older children or adults are charged USD 5 per person per night when using existing beds.
There is no capacity for extra beds in most of the rooms.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets Pets are allowed in certain rooms only.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform El Portal Motel of your expected arrival time in advance.
El Portal Motel takes every precaution to protect our guest’s information. When guests submit sensitive information via the website, the information is protected both online and offline. When our registration/order form asks a guest to enter sensitive information, such as a credit card number, that information is encrypted and is protected with the best encryption software in the industry - SSL. Our servers encrypt all of your personal information including: credit card number, name, and address so it cannot be read as the information travels over the Internet. While on our secure-page reservation order form, the lock icon (found on the top left of the web page, at the beginning of the URL or website address bar) on web browsers like Google Chrome, Firefox and Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just ‘surfing’. The locked icon always tells a user they are on a secure page. You will also know your connection becomes secure during the checkout process by seeing the "S" for "secure" in HTTPS://... in your browser's address block.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect our guest's information off-line. All of our guest's information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a reservation specialist) are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time we add new policies, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our guest's information is protected. If you have any questions about the security at our website, or our services provided, you can call 775-553-2912
Reserving a room at El Portal Motel is absolutely safe. We guarantee, with each purchase you make, any personal information you provide is secure. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges. In the unlikely event you are subject to fraudulent charges, as a result of making a reservation through our website, we will cover your liability up to $50. This applies ONLY if the unauthorized use of your credit card resulted through no fault of your own while using the booking engine’s secure servers AND providing you notified your credit card provider in accordance with its reporting rules and procedures.
We look forward to your visit to El Portal Motel, and promise to make your stay an enjoyable one.
If cancelled or modified up to 2 days before date of arrival, no fee will be charged.
If cancelled or modified later, a fixed amount of USD 25 will be charged.
In case of no-show, the total price of the reservation will be charged.