1. Baggage Policy
All vehicles are equipped to carry one piece of luggage per person and one carry on’s per person. If you have more bags please call us in advance to let us know. We reserve the right to charge an additional fee.
The maximum allowable weight of your luggage per piece is 50 lbs. You must be able to carry your own luggage – if it is too heavy for you it is too heavy for our drivers and they will not carry it. Elite Shuttle reserves the right to refuse any carry-on or checked luggage for security purposes.
2. Prohibited Items
Prohibited items include acids, ammunition, animals, combustible liquids, compressed gases, corpses, cremated remains, explosives, firearms of all types, fireworks, flammable liquids, furniture, hazardous materials (poisons, radioactive materials, etc.), materials with a disagreeable odors are strictly prohibited to be checked in or brought on-board.
3. Right To Refuse Transportation
We reserve the right to refuse transportation to anyone deemed unsafe or unsuitable for travel. Passengers whom are denied boarding will not receive any type of refund or compensation. Passengers who intimidate, threaten or interfere with any employee or fellow passenger will be denied boarding. Raised vocal tones are deemed intolerant and will be dealt with accordingly. Please be considerate of fellow passengers. Customers whom are denied boarding will no longer be able to travel with us for future trips.
At the Elite Transportation, we are concerned about your privacy, and take steps to safeguard the information you submit to us, whether over the Internet, by telephone, or by other means. We do not share information about you with any third party unless it becomes necessary in the course of doing business. If you have further questions concerning the policy or the safety of your personal information, please contact us. Your information can be shared with other associations, businesses or government agencies as deemed necessary.
5. Child Seats
Child seats are a request and are not guaranteed. Use of the child seat is at your own risk and you release us from any and all liability for any injury whether directly or indirectly caused by us or any other agent assigned by us. If a child seat is requested and not received the only recourse offered will be a credit for the amount charged for the car seat as car seats even when paid are not a guarantee to be in the vehicle. Child seat fees have no effect on the transfer itself nor any price paid for such.
6. Limitation Of Liability
Neither the company, nor the service provider, shall be liable in any event or for any reason, including breach of this agreement, either directly or indirectly, to the other party or any third party for any special, indirect, incidental, punitive, exemplary, or consequential damages or loss of profits arising out of this agreement, even if such damages. It is expressly agreed that neither the company nor the service provider shall under any circumstances be liable to any party for an amount greater than the single bus charter fee for the day in question.