By clicking on 'Make Reservation' below you are agreeing to the Terms & Conditions and Cancellation Policy.
Terms & Conditions PLEASE READ THIS CAREFULLY. When you make a reservation request with us (whether by internet, email, telephone or post), these conditions are deemed to have been accepted by you.- DEFINITIONS
- "Additional Fees" means any fees payable by the Holidaymaker other than the Rental Charge and Booking Fee, including (but not limited to) card handling fees, insurance costs, heating supplements, pet charges and any additional cleaning / linen charges.
- "Booking" means the reservation of the Property by the Holidaymaker.
- "Booking Conditions" means these terms and conditions.
- "Company" means Stewart Moxon the owner of the Property.
- "Deposit" means:
- 30% of the Rental Charge; or
- If the holiday is due to commence within six weeks of the date of a Reservation Request, 100% of the Rental Charge
- "Holidaymaker" means the person or persons making the Booking.
- "Holiday Confirmation" means the confirmation of the Booking issued by the Company to the Holidaymaker (by email and/or post) once the Initial Payment has been processed.
- "Initial Payment" means the payment of the Booking Fee, the Deposit and any applicable Additional Fees.
- "Property" means the accommodation for which a Booking is made.
- "Rental Charge" means the total rental charge payable in respect of the Booking.
- "Reservation Request" means a request to make a Booking in the form of a completed holiday booking form (whether submitted via the post, email, website or otherwise) or a telephone booking.
- "Short Break" means a holiday for a duration of less than seven nights.
- Once the Initial Payment has been made and a Holiday Confirmation has been issued, a legally binding contract shall exist between the Holidaymaker the Company pursuant to which the Company will make the Property available for the period set out in the Booking.
- The contract shall be subject to these Booking Conditions and any other special conditions made known to the Holidaymaker at the time of the Booking.
- BOOKINGS AND PAYMENT
- Following receipt of a Reservation Request the company shall check the availability of the Property. If the Property is available for the Holiday, the Company will reserve the Property for an initial period of seven (7) days.
- Within seven (7) days of the reservation of the Property in accordance with clause 3.1, the Holidaymaker must make the Initial Payment to the company. Unless payment is received within these seven (7) days, the reservation will be cancelled.
- Upon receipt of the Initial Payment, the Company will issue a Holiday Confirmation to complete the Booking.
- The balance of the Rental Charge (if any) must be paid by the Holidaymaker no later than six (6) weeks prior to the commencement of the holiday.
- Where the Company has not received the balance by the due date, an overdue reminder letter will be issued to the Holidaymaker and a charge of £10 will be added to the balance due. If the balance is not received within four (4) days of that reminder, the Company reserves the right to treat the Booking as cancelled by the Holidaymaker and clause 5 shall apply and the Holidaymaker shall have no claim against the Company for compensation or reimbursement whatsoever.
- The prices stated on the company website and in the brochure are cash prices in pounds sterling. Any charges raised against the Company by its bank for handling dishonoured cheques, bank transfers or any other payments, must be reimbursed by the Holidaymaker to the Company within seven (7) days of the Company's request to do so.
- All payments will be converted to pounds sterling.
- The Company reserves the right to correct any error in advertised and/or confirmed prices.
- SECURITY DEPOSIT
A security deposit of £100 may be added to the total holiday invoice payable at the time of balance. This will be fully refunded after departure, subject to any deduction for breakages, loss and/or damage and/or if the unit is left in an unacceptable condition. Liability is not limited to £100 in the event of loss/damage in excess of this figure and if in the unlikely event higher charges are applicable the Company would seek further payment from the credit/debit card supplied at the time of booking or require supplementary payment by cheque or credit card.
- BOOKING DETAILS
Immediately upon receipt of the Holiday Confirmation from the Company, the Holidaymaker should check the details and notify the Company of any mistakes/errors made as soon as possible and in any event within seven (7) days; The Company reserves the right to charge a holiday booking amendment fee to administer/correct any error by the Holidaymaker.
Cancellation Policy CANCELLATION BY THE HOLIDAYMAKER
The Holidaymaker should notify the Company immediately in writing if he/she wishes to cancel the Booking. The cancellation only takes effect when the Company has received written confirmation from the Holidaymaker.
If the Booking is cancelled before the balance of the Rental Charge becomes payable , such balance shall no longer be payable.
If the Booking is cancelled after the balance of the Rental Charge becomes payable, such balance shall remain payable notwithstanding cancellation.
No refunds can be given on the cancellation of a Booking by the Holidaymaker. We recommend guests consider whether insurance cover is desirable.
OTHER CANCELLATIONS
In the event of the Company being unable to arrange the holiday accommodation requested by the Holidaymaker, or if the Property becomes unavailable for whatever reason, the Company will endeavour to arrange alternative accommodation for the Holidaymaker of an equivalent type and standard in a similar location.
If the Holidaymaker has paid any money in respect of a Property and that Property subsequently becomes unavailable, the Company shall refund the Holidaymaker of all monies paid by the Holidaymaker.
The Company is not liable for any costs associated with alternative accommodation, which must be paid by the Holidaymaker.
Save as set out above, the Company shall have no liability for the cancellation or alteration of a Booking.
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