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Bunk Bed Etiquette I understand that the bottom bunk is suitable for one adult or child of any age. The top bunk is suitable for one adult or child age six years or older. Accepted
Booking Terms & Conditions Available below, above "make reservation" button. Accepted

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By tapping on 'Make Reservation' below you are agreeing to our Booking Terms & Conditions.

Booking Terms & Conditions

- The full cost of your reservation is required at the time of booking to confirm your stay.

- Modifications to your booking (changing room type, room occupancy, increasing the length of stay) are subject to availability. Please reply to your Booking Confirmation email to advise.

- Should you need to cancel your reservation please reply to your Booking Confirmation email to advise your need to cancel. We will endeavour to re-sell your room(s) and will issue a refund, less 10% administration fee, for all re-sold nights. The earlier you are able to inform us of your need to cancel the greater the chance that we will be able to re-sell your room(s). Reminder: we only accept cancellation instructions in writing, please reply to your Booking Confirmation email to advise your need to cancel.

- Make Your Booking Refundable option can be added on at the time of booking for an additional 10% of the reservation cost. Cancellations can be made for any reason up to 72 hours before check-in to receive a full refund less the Make Your Booking Refundable fee. For example if you make a reservation starting Friday with a booking value of £100 the Make Your Booking Refundable fee is £10. Your instruction to cancel needs to be in reply to your Booking Confirmation email and received before 15:00 (3pm) on Tuesday three days prior. The refund amount will be £100.

- For Make Your Booking Refundable cancellations after this time our normal cancellation policy detailed above will apply.

- Reservations are not transferable.

- We advise you to obtain travel insurance in case unforeseen circumstances require you to cancel your reservation.

- Sorry, we do not accept stag/hen all male/all female party groups (maximum of four people of the same gender per reservation) or government/local authority referrals eg asylum seekers, DSS, homeless or those in need of temporary emergency housing.

- Sorry, no reservations can be accepted from persons under 18 years old. At least one guest must be 18 years of age or over.

- Sorry, no Stag/Hen all male/all female party groups (maximum of four people of the same gender per reservation).

- We are strictly non-smoking throughout.

- A full copy of our terms and conditions may be found here.

COVID 19
If UK government regulations require closure of our premises in NE33 or prohibit travel to us/from your address (supplied to us at the time of booking) then you may choose either to receive a full refund of all monies paid or to transfer your booking to a future date.