When reserving a cabin or campsite at Wildwood Haven Resort and Campground, you are agreeing to abide by all policies listed on the policy page for our property. The policies can be found at www.wildwoodhavenesort.com.

At check-in, the person responsible for the reservation will be required to sign a guest agreement including a waiver of liability, and will need to provide a license plate number.

All reservations should be checked in no later than 10 pm, and prepared for quiet hours by 11 pm.

Following is Wildwood Haven Resort and ampgroundto the current COVID-19 pandemic, and expectations for guests that visit the property:
1. We will be greeting customers outside the office for registration, or guests may check-in remotely if arranged before hand.
2. Only one staff member and one customer will be in the office/camp store at a time. We request that if someone is already in the store, that other customers remain outside until it is their turn to enter.
3. We encourage social distancing at all times, and request that guests remain six feet from guests that are not part of their family/group while on property.
4. Guests are asked to call or text 715-681-0852 with questions or requests in order to reduce their face to face contact with staff members.
5. We have increased our frequency of facility cleaning and disinfecting of touch points to limit customer and staff exposure to COVID-19. Our cabins will be closed for 24 hours between rentals.
6. Guests and staff may not enter any facility on property if they display respiratory symptoms or have had contact with a person with a confirmed diagnosis of COVID-19.
7. At this time we are not allowing the use of the playground due to a lack of resources to sanitize that area and ensure the safety of children.
8. For cabin guests, it is important to remember that all dishes in the cabins are washed by guests, and are NOT sanitized by Wildwood Haven Resort and Campground. It is the responsibility of guests to ensure their safety when using dishes, utensils or cooking equipment. Dish washing liquid is provided. It is recommended at this time due to COVID-19 that guests bring their own disposable dishes for use.
9. Please refer to cdc.gov/coronavirus and apply their recommended practices to protect yourself and others.

These safety protocols have been put in place to help keep our guests and staff healthy and safe! Please note that our policies may change as needed to respond to changing circumstances. Thank you for your help and understanding in this process.

Please note, when making reservations using the online reservation system, your credit card will be charged the entire balance of the reservation. If you prefer to use a payment plan, please give us a call at 715-681-0852. Our minimum payment plan includes: a 25% down payment at the time the reservation is made, a minimum of 50% of the total reservation paid 90 days prior to arrival, and full payment made two weeks prior to arrival. Email reminders will be sent for guests on a payment plan. Once your reservation is confirmed, you are responsible for the cost of the entire length of your stay.

Cancellation Policy: If it becomes necessary to cancel a reservation, please call us as soon as possible. If a reservation is cancelled 90 days prior to the scheduled arrival date, all deposits or monies paid can be transferred to an alternate open date. If the reservation is cancelled less than 90 days prior to the scheduled arrival, we will make every effort possible to re-reserve the cabin or campsite for the reserved dates. If we are able to rent the cabin or site, a $25 change/cancellation fee will be charged, and the remainder of the deposit or monies paid may be applied to an alternate open date. However, if the cabin or campsite is not re-rented for the original reserved days, the original customer is responsible for the entire reservation total, and will not qualify for any of the deposits or monies paid to be applied to an alternate date. Refunds are not given for early departures or inclement weather.

No-Show Policy: No-shows will be charged 100% of the amount of the reservation, and will not qualify for deposits or monies paid to be applied to alternate dates.