ALL ABOUT THE SMOKIES Pigeon Forge

Cancellation Policy

CANCELLATION POLICY: CANCELLATION after deposit date paid and/or 90 DAYS PRIOR TO ARRIVAL IS SUBJECT TO A CANCELLATION CHARGE OF 5% OF DEPOSIT (based on the actual amount paid on booking). CANCELLATION 89 DAYS TO 61 DAYS is subject to loss of one night's deposit. Cancellation after final payment is made is SUBJECT TO LOSS OF 50% of entire RENTAL FEE (September through May) and during HIGH SEASON and ALL HOLIDAYS, Cancellation within 60 days to 1 before arrival of any holiday or any date June, July and August is subject to 75% of the booking amount paid or one night, whichever is greater.

All penalties will be reduced to not less than 5% of the total paid or in the amount dollar for dollar we are able to recoup if we are able to book the same dates to another guest.

Cancellation on day of arrival and NO SHOWS ARE SUBJECT TO 100% cancellation fee of the entire booking.

REQUEST TO MOVE TO ANOTHER UNIT AFTER BOOKING IS SUBJECT TO SAME PENALTIES AS ABOVE unless approved by BOOKING AGENT.

NO CANCELLATIONS DUE TO WEATHER OR LAKE LEVELS (T.V.A. Controlled) Docks may not be floating Sept, Oct, November, Dec., Jan. Feb. March. April. and part of May. During drought, the dock may not be floating in early June or late August as well. Please call to discuss lake levels for your dates. It is your responsibility to inquire about lake levels.

NO REFUNDS FOR EARLY CHECKOUT.

We recommend that you purchase TRIP CANCELLATION INSURANCE as soon as you confirm your booking. The cost is 6.95% of the Room, Tax, and Admin fee. Please ask for information so you can investigate with the insurance provider if this coverage is right for you.

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Are you interested in getting a quote for more than one home? If you click the names, we can send you a quote for each home. ALL AVAILABLE All PET FRIENDLY Homes All About The Smokies in Pigeon Forge Iris Sweet William Trillium Clover Lazy Lake Gone Fishing Seventh Heaven Next to Heaven Lazy Daysys Condo (Cherokee Lake) Need help picking best home
Our pet friendly units are: Lazy Lake, Gone Fishing, Seventh Heaven, and Next To Heaven. Pets are not allowed in any other home offered.
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Are you Ready to Book, do you need a Courtesy Hold or do you just need a Best Rate Quote Only (quote will not block our calendar)?
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Each home will have a REFUNDABLE House Rules Security Deposit in the amount of $100 added on the invoice if you elect the Damage Insurance ($39). If Damage Insurance is opted out, the security deposit will be $300-$500 and is based on the size of the home, number of nights and size of party. If the booking is for 4 or less nights, we only Pre-Authorize the Deposit (Not charged to Card) to eliminate the need to refund since the hold drops off in 7 days.
I understand the REFUNDABLE SECURITY DEPOSIT POLICY above. I also understand the ADMIN FEE (non-optional), cleaning fee, and applicable pet fees are non refundable.
When you submit this INQUIRY you are not making a reservation. It does add you to our calendar in order to get more info, email you the Approved BEST RATE, & keep you from losing the space.
I understand that extra guest fees may apply. Just like you cannot put more than 4 people in a hotel room without needing an additional room, we have extra guests fees to make the cost of the homes to be fair to the owner and the size of the group.