CANCELLATION POLICY: CANCELLATION after deposit date paid and/or 90 DAYS PRIOR TO ARRIVAL IS SUBJECT TO A CANCELLATION CHARGE OF 5% OF DEPOSIT (based on the actual amount paid on booking). CANCELLATION 89 DAYS TO 61 DAYS is subject to loss of one night's deposit. Cancellation after final payment is made is SUBJECT TO LOSS OF 50% of entire RENTAL FEE (September through May) and during HIGH SEASON and ALL HOLIDAYS, Cancellation within 60 days to 1 before arrival of any holiday or any date June, July and August is subject to 75% of the booking amount paid or one night, whichever is greater.
All penalties will be reduced to not less than 5% of the total paid or in the amount dollar for dollar we are able to recoup if we are able to book the same dates to another guest.
Cancellation on day of arrival and NO SHOWS ARE SUBJECT TO 100% cancellation fee of the entire booking.
REQUEST TO MOVE TO ANOTHER UNIT AFTER BOOKING IS SUBJECT TO SAME PENALTIES AS ABOVE unless approved by BOOKING AGENT.
NO CANCELLATIONS DUE TO WEATHER OR LAKE LEVELS (T.V.A. Controlled) Docks may not be floating Sept, Oct, November, Dec., Jan. Feb. March. April. and part of May. During drought, the dock may not be floating in early June or late August as well. Please call to discuss lake levels for your dates. It is your responsibility to inquire about lake levels.
NO REFUNDS FOR EARLY CHECKOUT.
We recommend that you purchase TRIP CANCELLATION INSURANCE as soon as you confirm your booking. The cost is 6.95% of the Room, Tax, and Admin fee. Please ask for information so you can investigate with the insurance provider if this coverage is right for you.