Moon Lake Resort Policies
The reservation policy has changed this year. Reservations are now made online and the full amount of your first night's stay is collected at the time of the reservation, and the balance is due 60 days prior to arrival. You will receive an email reminder. Our cancellation policy is still the same. This is done in order to streamline the reservation process. Now when you book online, the reservation is processed immediately without having the back and forth confirmations and authorizations to charge your credit card as there were before. We hope this makes it more convenient and less confusing for our guests.
There is a $50 service charge for credit card charge backs and returned checks.
CHECK-IN IS AFTER 3:00 P.M. CHECK-OUT IS BY 11:00 A.M.
QUIET HOURS are observed between 10 pm and 8 am. Love thy neighbor.
Please BRING YOU OWN bedding, kitchen gear, towels, cleaning supplies and paper products. You may rent kitchen kits and bedding kits at time of booking.
Maid service is not provided during your stay. Cabins are cleaned before and after your stay.
State Fire Code limits the number of occupants in each cabin. Please respect the sleeping occupancy limits.
Pets are welcome with a $10 fee made at time of reservation. All pets must be leashed, cleaned up after & kept quiet. SEE PET POLICY.
Tents and Occupied Camper Vehicles are NOT permitted on Resort property.
ATVs are NOT permitted on Resort property.
Hammocks are permitted so bring your own or we have them available for rent.
Moon Lake Cancellation Policy
RESORT Cancellation POLICIES are, as follows:
There is a minimum Cancellation fee of $50 per Cabin.
Cancellations made more than 30 days prior to arrival will receive a refund less $50 per Cabin.
Cancellations made within 30 days prior to arrival are NONREFUNDABLE.
For Groups of 3 or more cabins or for stays of 7 or more nights Cancellations must be made more than 60 days prior to arrival to receive a refund less $50 per Cabin.
Cancellations for Groups or Extended stays made less than 60 days prior to arrival forfeit full deposit.