Please feel free to contact us should you have any questions regarding our vacation rental policies.

25% deposit by personal check, cashiers check or money order necessary to secure dates. You are also welcome to pay by credit card through Square securely online. There is a 3.5% transaction fee to use this service.

Five night minimum stay required (14 night minimum stay over Christmas).

Discounted rates available for stays 28 plus nights. Does not include the time-frame of November 1st - April 15th Please inquire.

Additional charge of $30/night per person for more than six guests in the Cloud 9 Beach House including children and babies.

Balance is due 90 days prior to arrival.

Check-in time is 3PM. Check-out time is 10AM.

One time cleaning fee of $495 added

NON-SMOKING BOTH INSIDE AND ON THE LANAI

IMPORTANT PROPERTY DISCLOSURES

QUIET HOURS ARE FROM 9PM-8AM: Quiet Hours are a County requirement for licensed vacation rental homes like this one. The Cloud 9 Beach House is located in a residential neighborhood and guests must be aware and respectful of neighboring properties at all times. Noise carries at night and although guests are on vacation, the neighbors are not, therefore ALL outdoor activities, including pool use or sitting outside on the patio and having conversations, must be brought inside the home by 9pm. Please be sure that ALL the members of your group are aware of the quiet hours and will be able to comply BEFORE booking this property. We want you to have a fantastic and relaxing time on Maui- we promise we won't impose many rules on you at all, but the quiet hours restriction is one of the very few!

GROUP GATHERING RESTRICTIONS: Part of a larger group all visiting Maui at the same time? Have friends and/or family living or staying on Maui? Visiting Maui for a wedding or reunion? Be sure to read our Group Gathering Restrictions.
Please be aware that this may not be the right property for you!

Due to county vacation rental home license requirements, please be aware that the Cloud 9 Beach House is for the exclusive use of registered guests only, so you will be unable to have any friends or family over to the property for shared meals, pool time, or any other group gatherings.

Noise (especially during the 9pm-8am Quiet Hours) and group gatherings are the main reasons for neighbor complaints of vacation rental properties. Very few owners/property managers actually allow group gatherings (unless they are on large or rural parcels, not in residential neighborhoods), but many don't make it clear to guests in advance, so then when the guests do have a gathering, they run into problems because of noise and/or parking issues and guests are then disappointed since they weren't made aware of this in advance. This type of situation can occur because guests think that it would be no problem to invite over a few close friends or family members for a small 15-20 person BBQ or when guests invite over their friends/family staying elsewhere to hang out by the pool at the property.

To help ensure you have a great time on Maui, we want our potential guests to be aware of the quiet hours and group gathering restrictions in advance to avoid any problems after your arrival and so that guests have time to make plans for alternate locations for group gatherings while on Maui. Thank you for your understanding on these rules.

CONDOS: 60 days prior to arrival - full refund
Less than 60 days - no refund unless unit is re-rented in which case refund will be made only for those days re-rented

HOME: 90 days prior to arrival - full refund
Less than 90 days - no refund unless home is re-rented in which case refund will be made only for those days re-rented