Reservation Policies
Book with Confidence
• Changes to your reservation are easy and free during the first 24 hours.
• Changes and cancellations 30 days prior to the first day of the reservation are free.
• We handle our on-line reservations personally.
• Other than our regular cancellation policy, there are never any added fees.
Kalaekilohana is non-smoking inn. Smoking is permitted on the lawn.
We accept guests age 12 and above. Minors must have an adult in their room.
Choose Your Preferred Card
• Reservations may be secured with American Express, Visa, MasterCard, or Discover
• Use your card to make reservations instantly online or by phone
• Your credit card will not be charged prior to arrival except for group reservations and
cancellation fees.
Other Policies
• As is the custom, we check our shoes at the door.
• Therapeutic indoor shoes are permitted.
• Check in is after 3 p.m.
• Please let us know if you will be checking in after dark.
• Check-out is before 11 a.m.
• The house, except the kitchen, is yours to use.
• Settle in and make yourself comfortable.
Cancellation Policy
Book with confidence - We provide a 24 Hour mistake proof guarantee.
We Offer a Clear Cancellation & Change Policy.
• Cancellations made within 30 days of the reservation arrival date will be charged in full for the entire stay.
• A 100% credit valid for one year from the date of cancellation will be issued.
• Date changes inside of 30 days will require full payment of the existing reservation and a 100% credit will be issued.