In order to get the most enjoyment out of your stay, the Inn has established policies and procedures for your convenience.


General Policies

~ A 25% non-refundable deposit is charged at time of reservation creation and put towards your balance. Excluding deposit paid, there are no extra charges for cancelling a reservation at any time excluding weekend reservations.- A cancellation of any night that include Friday or Saturday, the full balance for those night(s) will be charged.

~ Check-In: From 3:00pm to 10:00pm.
~ Check-Out: By 11:00am.
We guarantee 3:00pm+ check-in and can usually check-in guests slightly earlier, but we cannot guarantee earlier. This is because we need a window of time to reset the suites.
For the same reason, we ask that check-out is 11:00am. We can check-in guests much earlier than 3:00pm if the suite(s) are free the night before. Please call us the day of arrival to find out if this is possible.

~ Please be aware all accommodations are located up one flight of stairs, 22 steps.

~ Breakfast is not served at The Piano Inn. We offer upscale accommodations, and have reduced our nightly price accordingly to compensate. We can suggest a host of places to dine for breakfast.

~ For safety and the comfort of other guests, children under 12 years of age are not permitted. Children over the age of 12 are welcome but must bring at least one adult.

~ The Piano Inn 1884 rates vary by season, day of the week and suite. Prices as listed on the web site are subject to change.

~ The Piano Inn 1884 is privately owned and operated. The Inn reserves the right to refuse service to anyone.

~ The Piano Inn 1884 is not responsible for accidents or injuries to guests or damage to vehicles and will not be held responsible for loss or damage to unsecured valuables.


Room Damages and Policies
~ All guests are responsible for leaving the suite in the same condition as it was upon arrival. The registered guest will be held responsible for any and all damages to the suite or surrounding Inn property found during the stay or upon departure.
~ Guests are obliged to pay for any damage they cause, if they are unable to prove that they are not responsible for this damage.


No Smoking Policy
~ The Piano Inn 1884 is a 100% smoke free property. As courtesy to all other guests this policy is strictly enforced. This includes any combustible materials including candles / incense etc. Guests electing to ignore this policy will be assessed a minimum $250 cleaning and deodorizing fee. All suites and hallways are equipped with sensitive smoke sensors. We encourage guests who smell anything peculiar to call reception.


Pets
~ Pets are not allowed in the suites or property as a whole. Should a pet be discovered in the suite, or reported by another guest and found to be true, you will be assessed a minimum $250 cleaning and deodorizing fee.

~ A 25% non-refundable deposit is charged at time of reservation creation and put towards your balance. Excluding deposit paid, there are no extra charges for cancelling a reservation at any time excluding weekend reservations.- A cancellation of any night that include Friday or Saturday, the full balance for those night(s) will be charged. When cancelling please ensure you receive a cancellation confirmation.