Rental Agreement
IMPORTANT
Policies and Terms
Using our website, including making a reservation or purchase with our designated reservation system, signifies your assent to these terms and conditions ("Terms") of Ruby Rose Retreat. If you do not agree to these terms, please leave this website or do not make any reservations. We reserve the right to make changes and corrections at any time, without notice, to this Site (http://www.rubyroseretreat.com). You agree to check these terms and conditions periodically for changes. Your reservation following the posting of changes to these terms and conditions will mean that you accept those changes.
GENERAL
These Terms and Conditions are binding between Ruby Rose Retreat ("I", "we", "us" and "our") and the person, people, or organization visiting the premises or submitting a reservation with us ("you", "your", "guest"). "Property" and "premises" refer to the property owned by Ruby Rose Retreat.
CAPACITY TO ACT
By making a reservation with us, you warrant that you are above 18 years of age, you have authority to bind your group, and you have the capacity to act in accordance by law and you are not legally disqualified to enter into agreement as provided by law.
LEASE TERMS
By visiting and/or making a reservation with us, you agree to abide by the following:
1. Check-In / Check-Out - Check-in is 10:00am. Check-out time is 3:00pm Sunday. Your check-in and check-out dates & times will be sent to you via email as part of your reservation confirmation. The minimum stay on weekends, is Friday and Saturday night, guests stay for free on Thursday. Wednesdays and Mondays are optional stay dates at predetermined stated prices.
2. Deposit - A $300 deposit is required to confirm your reservation and will be charged to your credit card upon submitting your reservation online. Deposit funds must come from an individual who plans on signing the rental agreement and is ultimately responsible for any reservation changes or damages for their group. We will not split deposits between multiple guests. Normal wear and tear is expected, however, any excessive damage to the retreat, its contents, the property, or anything on the property will be repaired and the repair bill will be sent to you and must be paid within 30 days of receipt.
3. Payment - The remaining balance is due 30 days prior to your reservation date. Amount due will automatically be charged to your card unless you contact us beforehand. If we are unable to collect the amount due in full 30 days prior to arrival, your reservation may be cancelled and any deposit paid may be forfeited. We will attempt to contact you before cancelling your reservation and help you in any way possible.
4. Payments - Payments can be made online with a credit card, we accept Visa, MasterCard and American Express.
5. Cancellations / Rescheduling/Refunds
A. Guest Cancellations – all monies deposited will be applied to a future reservation if notified 30 days prior to arrival, no cash refunds available.
B. Owner Cancellations - Should a reservation be cancelled by us, due to no fault of our own (flood, earthquake, etc), your reservation and any monies paid will be applied to another weekend of your choice within the next year. Should a reservation be cancelled by us, and you do not wish to reschedule, all monies paid will be refunded in full.
C. Storm / Road Conditions - No refunds will be given due to storms or road conditions.
6. We are a smoke free facility. Smoking is permitted outside only.
7. Guests must be 18 years of age or older.
8. No candle burning or open flames of any sort in the retreat.
9. No pets or animals of any kind in the retreat.
10. You are fully responsible for any damages that occur during your stay, and release us from any liability for any theft, damage or injury associated with your visit.
11. Assumption of Responsibility
A. We do not assume any responsibility for any items left by you or your party. You are responsible for removing all articles brought in by you during your visit.
B. Food, drinks, soaps, plants, insects, or any other allergen source made available at our property may contain or have been in contact with wheat/gluten, milk, eggs, peanuts, tree nuts, fish, shellfish, soy or other allergens. We are not responsible for allergic reactions while on our property, either from allergen sources provided by us, you or other guests sharing the property.
12. We reserve the right to enter the property at reasonable times to inspect, make necessary repairs, supply services or show it to contractors. Whenever practicable, a 24 hour notice of our intent to enter shall be given to you.
13. We reserve the right to evict guests for any reason, including but not limited to:
A. If a guest does not pay or lacks the ability to pay
B. If a guest overstays beyond the dates specified in the reservation contract
C. If a guest appears to be under the influence of drugs, disorderly or otherwise creates risk of harm to employees, other guests, or neighbors
D. If a guest violates the law
14. In the event that it is necessary to retain an attorney to enforce the terms of this Lease, the prevailing party shall be entitled to reasonable attorney's fees & court costs required to do so. All legal proceedings must take place in court location designated by us.
15. All rights given to us by this agreement shall be cumulative in addition to any laws that exist or might come into being. Any exercise of any rights by us or failure to exercise any rights shall not act as a waiver of those or any other rights. No statement or promise by us shall be binding unless it is put in writing and made a specific part of this agreement. By placing a reservation with us, you hereby state that all questions about this Rental Agreement have been answered, that you fully understand all the provisions of the agreement and the obligations and responsibilities of each party, and spelled out herein. You further state that you agree to fulfill your obligations in every respect or suffer the full legal and financial consequences of your actions or lack of action in violation of this agreement. You accept the conditions on behalf of the party who will reside on the property on whose behalf we are duly authorized to make this agreement.
PRIVACY POLICY
This privacy policy sets out how we use and protect any information that you give us when you use this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from March 1, 2021.
We may collect the following information:
• Name
• Contact information including email address
• Demographic information such as postal code, preferences and interests
• Other information relevant to customer surveys and/or offers
What we may do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional email about new products or services, special offers or other information which we think you may find interesting using the email address which you have provided.
• We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
• We will not sell, distribute or lease your personal information to third parties.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We do not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
ENTIRE AGREEMENT
These terms and conditions constitute the entire agreement between you and us in relation to your visiting or making reservations through this Site. No additional provisions are expressed nor implied. This AGREEMENT supersedes any all previous oral and/or written, express and/or implied agreements. By visiting this site or making any reservation, YOU HAVE READ AND FULLY UNDERSTOOD THIS AGREEMENT and ACCEPT ALL TERMS, CONDITIONS, COVENANTS AND RESTRICTIONS, and WITHOUT EXCEPTION.
This page was last updated on March 1, 2021
