Rental Agreement
Thank you for your interest in Casa Del Maya. A confirmed reservation implies your acknowledgement and acceptance of the following:
Check In time: 3 - 10:00 PM (Other check-in times upon request)
Check Out time: 12 pm
All charges in Mexican Pesos.
19% VAT and city taxes additional
Deposit of 50% charged to credit card or through PayPal upon booking.
Balance due upon arrival in B&B. Balance for all House rentals due 3 weeks prior to arrival.
Breakfast is complimentary for B&B guests, served between 8:00 - 9:00 AM. Special requests at additional charge.
Guests renting the House, breakfast available for additional charge.
B&B: Room rates include up to 2 persons. Each additional adult is charged at $25.00 USD per night. (Itzamna and Yaxche only.) Each additional child (over age 10) is charged at $20.00 USD per night.
Minimum stay: 2 nights. When possible we are happy to offer one night stays for an additional surcharge of $25.00 USD. Please contact us.
House Rental: Rates include up to 4 persons. Minimum stay: 3 nights. Breakfast not included, available for additional charge.
Lost keys charge: $20.00 USD
Damages to and items taken from Casa Del Maya will be charged to the guest for replacement/repair costs.
All persons on Casa Del Maya property must be registered guests. Please, no outside guests without owners' approval.
All rooms are non-smoking - smoking in designated smoking area.
Smoking in the room or house will result in extra room cleaning charges.
Cancellations/Refunds:
For reservations falling in any part of December or January:
6 weeks notice of cancellation for 100% refund. Refund will be 100% - 10% bank fees.
21 days prior to scheduled check in: 50%
Under 21 days prior to scheduled check in: 0%
For reservations during February - November we will make a refund based upon the following:
30 days prior to scheduled check in: 100% - 10% bank fees
21 days prior to scheduled check in: 50%
Under 14 days prior to scheduled check in: 0%
All rates are subject to availability.
Cancellation Policy
Cancellations/Refunds:
For reservations falling in any part of December and January:
6 weeks notice of cancellation for 100% refund. Refund will be 100% - 10% bank fees.
21 days prior to scheduled check in: 50%
Under 21 days prior to scheduled check in: 0%
For reservations during February - November we will make a refund based upon the following:
30 days prior to scheduled check in: 100% - 10% bank fees
21 days prior to scheduled check in: 50%
Under 21 days prior to scheduled check in: 0%