You may cancel within 24 hours of booking and receive a full refund if more than 15 days before arrival date.
Cancellations after 24 hour period and prior UP TO to 15 days before your arrival date will receive a full refund less a $75.00 cancellation fee and your initial processing fee. (Excludes holiday reservations.)
Cancellations made between 6-14 days from arrival date will receive a credit voucher for full rental amount less a $75.00 cancellation fee to use within one year of date of cancellation.
Cancellations 5 days or less, no- shows or same day cancellations will forfeit the full rental balance.
We do understand things happen but please remember that we are making a commitment to provide a service to you, so please be courteous and cancel within proper time frames. Extenuating circumstances will be addressed on a case by case basis and management decisions will be final. Rain, sleet/snow, extreme cold, other weather conditions, or your schedule conflicts do not qualify for extenuating circumstances.
In the event of a government shutdown, pandemic, or any other uncontrollable event, vouchers will be issued instead of refunds.