Cancellation Policy
You may cancel within 24 hours of booking and receive a full refund if more than 15 days before arrival date.
Cancellations after 24 hour period and prior UP TO to 15 days before your arrival date will receive a full refund less a $75.00 cancellation fee and your initial processing fee. (Excludes holiday reservations.)
Cancellations made between 6-14 days from arrival date will receive a credit voucher for full rental amount less a $75.00 cancellation fee to use within one year of date of cancellation.
Cancellations 5 days or less, no- shows or same day cancellations will forfeit the full rental balance.
We do understand things happen but please remember that we are making a commitment to provide a service to you, so please be courteous and cancel within proper time frames. Extenuating circumstances will be addressed on a case by case basis and management decisions will be final. Rain, sleet/snow, extreme cold, other weather conditions, or your schedule conflicts do not qualify for extenuating circumstances.
In the event of a government shutdown, pandemic, or any other uncontrollable event, vouchers will be issued instead of refunds.
We do not issue refunds for inclimate weather including rain, cold, wind, snow, or other acts of mother nature unless we are in a state mandated evacuation for our local area. If evacuation is necessary a voucher only will be issued.
