PLEASE READ CAREFULLY BEFORE AGREEING
Cancellation, Refund and No-Show Policy: Guests are eligible for a total refund on cancellations up to 7 days prior to the date of stay. Guests within 7 days may reschedule their reservation or have credit issued for future stay. Refunds are not eligible for cancellations occurring within 72 hours or for guests who do not show up to their reservation. Event Weekend Reservations, including but not limited to Owner's Weekend, Camp Willamette, and Grape Stomp, are subject to a 30 day cancellation policy. Refunds will not be given within 30 days of the event weekend, but may be issued as a credit. Refunds are not eligible for cancellations occurring within 48 hours or less or no-shows.
Security Deposit: Your credit card is on file for security purposes. If there is any damage or missing items, the credit card will be billed accordingly.
Keys: Keys to the suite must be returned. There will be a $10.00 charge for any missing key.
Checkout: Check out is 11am. I agree to vacate the suite at or before 11am. If you need to check out early, please be advised that there are no refunds on unused lodging.
Smoking: WVV is a cigarette, marijuana, and e-cigarette free facility. Please do not smoke in the guest suite. There is a $200 charge for smoking inside of any guest suite.
Pets: Your dog may join you in our Upper Guest Suite. Dogs are not allowed in the Lower Guest Suite due to guest allergies.
Issues: Report any breakdown/problems of appliances, A/C systems, TV’s, VCR/DVD players, or other electronic equipment. We will contact a repair service immediately. Your patience will be appreciated.
Number of Occupants: Guest suite occupancy is limited to 4 guests. Misrepresentation of the number of occupants will result in being asked to vacate the property without a refund. Children are counted in the occupancy unless they are under the age of 1.
Parking: Please in designated spaces.
I hereby make it known to whom it may concern, including my family, friends, relatives, and attorney’s and member of any jury, that with my signature, I take full responsibility for the conduct and safety of all members of the party I represent while they are on the Willamette Valley Vineyards property.
I hold Willamette Valley Vineyards blameless in the case of any property loss of any kind or accident, injury or death to any person of the party.
I find the standards of safety and maintenance to be acceptable.
The management reserves the right to refuse service as provided by law.
The undersigned hereby agrees to pay for all damages to lodging property caused by him/her or his/her guest, and for all items to this lodging establishment that are found to be missing after the guest vacates the premises.
I have read this agreement in its entirety, and by signing acknowledging I agree to all terms and conditions.