Rental Agreement
No unauthorized guests, pets, parties, or photography. Please be respectful of the space, no smoking near doors, windows, etc. There is 500$ fee for smoking tobacco in the room. Any damages made to the room our items missing may be charged to your account for the cost of replacement. Thank you for choosing The Charles.
Cancellation Policy
We have a 72 Hour Cancellation Policy Thank you for understanding our small business. In the event that you cannot make your reservation and it has past the 72 hour window we will happily offer you a future credit for your reserved amount. All Cancellations must be made Directly via phone and obtain a verified cancellation email from our staff. We only provide raincheck credits for guest who book direct via our website our by calling the LOBBY 1(575) 894-7154 thank you.