Individual Cancellation Policy: Two weeks prior to arrival. If cancelled inside the 14 days, the full payment is non-refundable, however, we would be able to keep the amount paid on file as a credit, to be used again within 12 months of the original date of arrival. You would be responsible for any difference in rate, which may occur when rebooking your visit, if applicable, and all notifications of a cancellation must be received by at least 48 hours prior to the date of arrival to qualify for the credit.Group Cancellation Policy: Six weeks prior to arrival. If cancelled inside the six week window, the full payment is non-refundable and the above policy regarding a potential credit would apply. The group classification applies to any booking which is part of a wedding, group or event that has reserved the entirety of the inn.Payment Policy: 50% deposit at the time of booking, which is fully refundable up until two weeks before the arrival date. The remaining balance is then automatically settled once inside the two weeks, using the card details on file, unless alternative arrangements have been made. If confirming a reservation once at or inside the two week window, the full payment will be taken at the time of booking, which will then be non-refundable.Pet Policy: Only one dog under 50 lbs. permitted in the inn at any one time and must stay in either the Greenwood Ridge, Pezzi King, Mosaic or the St. Anne's Suite. Please inquire ahead of booking your stay. $50.00 fee applies. Owners responsible for any damages and may be subject to additional charges as a result of any action which may require deep cleaning or repair. The pet must be kept on a leash at all times, while on the grounds, and may never be left unattended. If your pet is not well behaved or disturbs other guests by barking, the inn does hold the right to ask the owners to kennel their dogs or leave. No refunds will be offered. Service animals permitted.Child Policy: Due to the nature of our inn, guests under the age of 18 are not permitted.Smoking Policy: No Smoking is allowed inside the inn, on the porch or around the gardens at any time. A designated smoking area can be found in the parking lot at the back of the inn.Extra Person(s): All of the costs associated with the bookings are based on a maximum of two people. If you would like for more than two people to stay in the room at any one time, additional fees would apply, which would be an extra $25.00 per person, per night, as well as a one-time charge of $50.00 for the set up of the additional bed, subject to local taxes. Please inquire ahead of booking your stay, as not all of the rooms are able to accommodate more than two people.Minimum Stay: Two night stays are required on all reservations in which a Saturday night is included. Additional restrictions may apply to holiday and event weekends.Children of the Vineyard Worker Scholarship Donation: Every stay automatically includes an optional $1.00 donation, per room, to the Children of the Vineyard Worker Scholarship Fund, which provides children of Sonoma County Vineyard workers with the money they need for secondary education. If you do not wish to contribute, please contact the Reservations Department to have this donation removed from your final bill.Room Allocation: The reservation is for a specific room type and not a specific room. While room moves are rare, they are at the discretion of the inn, based on availability at the time of arrival.
Calderwood Inn | 25 West Grant Street | Healdsburg, CA 95448 | (707) 395-0929