The first two rules of our inn are 1) Please have fun; and 2) Please be respectful.

With these two excellent rules in mind, we have fine tuned our policies to ensure the highest possible level of safety and service.  Thank you in advance for appreciating our efforts. 

No Additional Fee
We cater to dog owners, so of course there is no extra fee for bringing your dogs.  Room rates are based on up to two dogs. Three dogs are welcome - there is an additional fee of $25 per night for a third dog. If you plan to bring more than three dogs, please call before booking online. Please note that you will be charged $10 per night if  you do not bring a dog.

Size and Breed Policy 
We welcome dogs of all sizes and breeds.  As a general rule, dogs must be friendly towards people and other dogs.  Upon making your reservation you will receive a link to our "Dog Profile Form." This questionnaire is designed to ensure the safety and welfare of your dog during your stay. If your dog is sensitive to confined spaces or being approached while on leash, you will be asked to tie a yellow ribbon around his or her leash to inform the other guests and our staff of your dog's need for personal space. 

Vaccinations and Titers
For the safety of all dog guests, we require notice from your vet that your dog is current on their vaccinations or titers for DHLLP (a.k.a DHL2P or 5 in 1) and rabies.  The notice can be a receipt with dates of vaccinations or a note from your vet.  You can send notice via regular mail, e-mail, or you can bring it with you and provide it to us upon checking in.  We do not have a fax machine.  The bordetella vaccine is not required.  If you opt not to have this vaccination, we will ask you to sign a waiver upon arrival.  

Dogs in the Inn
All dogs are permitted in the private guest rooms and common areas.  There are custom-built dog beds in each room so your dog can sleep in com"fur"t!  There is no additional deposit for keeping a dog in a guest room however upon arrival you will be asked to formally acknowledge that we reserve the right to full reimbursement for any damage caused by you or your dogs.  
 
We go to great lengths to provide for the safety and comfort of all guests, our staff and most importantly your dog. Because of this we require that you do not leave your dog unattended (alone) in your bedroom.  Mario's Playhouse is available 24/7 to accommodate your dogs while you are out exploring Vermont without them.  Please understand that there are NO exceptions to this policy.   If you are unable to abide by this policy we ask you to find other accommodations.

We have an off-leash dog park and there are hundreds of trails nearby.  To prevent injuries to both humans and guests, we ask that all dogs be leashed in the common areas and grounds of our inn. 

Barking and Howling
The best thing about our Inn?  All of our guests are dog lovers who understand and appreciate dogs.  There is no need to use the back door with your pup, unless you want to.  There is also no need to worry about a woof or two.  That said, we ask that all dogs (and humans) be able to refrain from habitual barking and howling.  If your dog's (or your partner's) barking and howling is disruptive to other guests, we reserve the right to ask you to leave without a refund.  If you are concerned that your dog is more "alert" than most dogs, please talk to us before you make a reservation and we will do our very best to accommodate you.

Waste and Accidents
We require that all guests pick up after their dog.  There are clearly marked and strategically placed canisters to ensure the highest standards for sanitary disposal.  The next sentence seems almost ridiculous to write, however, it is sometimes necessary.  If you do not pick up after your dog(s) - or if you opt to leave used dog waste bags anywhere other than the designated canisters, you will be asked to leave immediately with no refund.    Thank you for your understanding . We also require that your dog be housebroken.

Dogs at Breakfast
All well-behaved dogs are welcome at breakfast.  Please do not feed your dog or bring treats to breakfast, and be sure they are on leash.  If your dog is exhibiting bad table manners, we may ask you to bring him or her to Mario's Playhouse. Breakfast at the Inn is truly special and including the dogs has proven to make it even more special.  

PAYMENT POLICY

In addition to MasterCard, VISA, and Discover cards, baseball cards, football cards, hockey, basketball and soccer cards too are all acceptable forms of payment. :-)

For all reservations of two or more nights you will be charged a deposit equal to 1/2 of your total stay. The balance plus 9% tax is due upon checking in. If you leave early there are no refunds. When available, one night stays will be charged the full amount including a $10 one night fee + 9% Vermont Rooms and Meals tax.

COVID POLICY

We strictly follow Vovid guidelines for the State of Vermont. See https://www.healthvermont.gov/covid-19/travel-quarantine for de"tails."

In the event that a confirmed reservation needs to be canceled for any Covid related matter you will receive a credit for the full amount of the deposit to be applied to a future visit with no expiration or date restrictions.

STANDARD CANCELLATION POLICY (EXCLUDING COVID):

1. For cancelled reservations we require a 21 day advance notice to receive either:
1) a full refund less an administrative fee of 10% of the deposit or $50 (whichever is greater) or
2) the entire deposit can be applied to a future stay.

2. For reservations cancelled within 21 days before the arrival date
- If we are able to rebook the room, you can apply the entire deposit towards a future visit within the ensuing 12 months.
- If we are unable to rebook the room, unfortunately the guest will forfeit the entire deposit

3. In the event that we do not receive notice of a cancellation, you will be charged the full amount of the stay.