Cancellation/Modification Policy
To receive a full refund, guests must cancel at least 30 days before check-in. Note: the full refund does not include the credit card processing fee.
If the guest cancels within 30 days before check-in, they will be refunded 50% for all nights.
Guests can change the date of their reservation at least 3 days before their scheduled arrival.
If the guest does not arrive by 11:30pm on the first day of their scheduled stay, they will be considered a no-show. Their entire stay will be canceled, and the guest will be charged full-price at the date/time of the no-show according to the reservation.
Credit will not be granted for any late arrivals or early departures.
All rates are based on a base two-person occupancy (four for the Ranch House). If your party arrives with more than the number of guests indicated on the reservation, there will be a $20/extra guest fee charged per night at the time of check-in. Under no circumstances is the hotel allowed to permit more than the indicated amount of guests in each cottage due to fire/safety regulations.
We are unable to give refunds, credits, or alter our cancellation/modification policy due to any park closures or inability to acquire a park entrance pass, inclement weather, cancellation of local events, travel cancellations, or any medical or unforeseen personal emergencies.
2020/21 Special Circumstances Update: Special arrangements/cancellations may be considered for Covid-19 shut downs or fire evacuations