RENTAL AGREEMENT - General Terms and Conditions
RESERVATION:
The person who is making the reservation is responsible for the conduct and financial obligations of all occupants of the cabin.
- Fifty percent (50%) of total rental amount is required at time of reservation.

- For rental cabins, the remaining balance is due at or prior to check in.
- For rental homes, the balance is due 15 days prior to the reservation start date.

No checks will be accepted for balance due on arrival. Any check returned by the bank for whatever reason will be charged a $50.00 statutory fee and possible cancellation of Reservation and all rights and privileges hereunder.

Please read information regarding damage waiver in detail. Payment of a reservation may be paid by cash, check, money order, cashier's check, VISA, MasterCard, American Express, or Discover.

Meeting the satisfactory standards listed on the check-in/check-out packet (for rental homes) will help ensure you will not be charged for any excess damage costs. Late check-outs are not permitted during peak season. During off-season, late checkouts may be considered but must be approved in advance.

DAMAGES AND MISSING ITEMS:

A valid credit card number is required so that the Owner can reasonably recover cost of damages incurred accidentally or willfully by Guest(s). Manager requires a valid Visa, Master Card, American Express or Discover Card number on file in the event of damages. This is to cover any accidental or intentional damage, theft, unauthorized entry into the owner's supply closet, unauthorized pets, extensive cleaning required at check-out, smoking, exceeding occupancy limits or parking limits, and any other charges/polices in the Rental Agreement or Rules Policies, including any fines imposed on Owner/Manager by the City, County, State or Home Owner Association as the result of violation of any law, ordinance, rule or regulation or any fines or costs levied against Guest or visitors of Guest (Excess Damage Costs). Guest will be notified of any Excess Damage Costs by phone and/or in writing. Guest agrees that any Excess Damage Costs can be charged immediately to the Guest's credit card on file. Guest, by making this reservation, assumes full responsibility for any items found to be missing and any damage due to misuse, negligence or action on Guests or Guests' visitors part, except in the case of normal wear-and-tear reported to Manager within 24 hours of Check-in.

Floor stains (if applicable) caused by the Tenant that are immediately reported will be set up for prompt stain removal at no cost to Tenant. However, if the stain(s) do not come out, then there may be an additional charge of up to $500.00 for necessary repairs, which may be required.

PAYMENTS:
If you have secured the rental property with a deposit, then it is understood between both parties that you accept the rental terms and conditions as stated.

The payment schedule is as follows:

At time of reservation: 50% of total is due at time of reservation. If the credit card is declined, Buchanan Cabins reserves the right to cancel the reservation immediately.

15 Days Prior to Reservation Start (Rental Homes Only): Any balance remaining including additional guest fees or any special event fees that may be required. No personal checks will be accepted for balance due on arrival unless received two weeks prior to arrival date. If payment cannot be made by this time, you will forfeit the deposit as you are responsible for payment for the days that you reserved.

Arrival Date (Cabins Only): The balance is due at check-in. If payment cannot be made at that time, then you will not be allowed to check in to the cabin and you will forfeit the deposit as you are responsible for payment for the days that you reserved.

CANCELLATIONS:

If you cancel 30 or more days before arrival date, we will refund the deposit, less a 20% service fee. This includes a cancelled day on a reservation.
If you cancel less than 30 days before arrival date (this includes a cancelled day on a reservation), there will be no refund unless we can rent the cabin for the reserved date(s) and the same rate(s).

There are no exceptions to the cancellation policy due to weather or river related conditions. We understand that emergencies occur, and we will try to work with you on returning as much of your deposit as we can.

We will do our best to re-rent your reserved accommodation for the same rate and time period but cannot guarantee in any way that a replacement can or will be found. All cancellations must be received in writing from the email address on file, at which time the property will be placed as available on our online reservations system. Please note the timeframes below:

ACCOMMODATIONS:

Some of our rental properties are privately owned and reflect the tastes of its owner(s); therefore, please do not rearrange the furniture. Furnishings vary based on the property type.

Every effort is made to assure accurate descriptions with no misrepresentation intended. Substitutions and refunds will not be made upon arrival for any reason.

Cabins: Each cabin comes with pillows and bed covers as well as a TV, microwave, coffee maker, and charcoal grill. Only initial paper goods, such as toilet paper and trash bags are furnished. Guests must bring their own bed sheets, pillowcases, bath towels, kitchen towels, pots, pans, dishes, silverware, shampoo, and all personal items. Bed linens are available for an additional one-time fee of $10 per bed. Kitchenware is provided for Cabins 49, 61 and HH. These items should be washed and placed back in their proper place when you leave the cabin or a cleaning fee will apply.

Homes: Each home is fully equipped with all bedding and a fully furnished kitchen. Only initial paper goods, such as toilet paper, paper towels, and trash bags are furnished. Guests must bring their own bath towels, river/swimming pool towels, soaps, and shampoos.

REPAIRS/RIGHT OF ENTRY/REFUNDS:

Report all inoperative and/or missing equipment to Buchanan Cabins Manager immediately, as service must be scheduled and may require ordering parts. Problems will be attempted to be corrected as soon as possible.

Priority is given to air conditioners/heat, refrigeration, plumbing, water or electrical problems. To accomplish repairs, Agent or authorized employee, repairman and landlord will have right of entry. No refunds will be issued due to malfunctioning equipment/appliances, mechanical failures of appliances and electronics, interruption/loss of utilities (including cable), damage to Guest's belongings caused by the above, or inclement weather.

GUEST OBLIGATIONS:
(a) Reasonable and orderly conduct by all tenants in the leased residence with respect given to the terms of this lease, the property, the law, and the neighbors;
(b) Guest(s) is/are responsible for damages as outlined under Damages and Missing Items section;
(c) Guest(s) agree(s) to indemnify and save Agency and its employees free and harmless from any liabilities for any loss or damage whatsoever arising from related to, or in connection with rental of the premises, including but not limited to any claim or liability for personal injury or damage or loss of property which is made, incurred or sustained by Guest or guests of Guest except only such personal injury caused by the negligent or intentional acts of the Owner or his Agent. Should any of the terms of this agreement be breached by tenant resulting in legal action on the part of the Agent against Guest(s) and Agent prevails in court or a settlement is reached, Agent shall be entitled to collect from Tenant all costs or said legal action including, but not limited to, attorney's fees.

If renting in a subdivision which has its own specific rules and regulations, rules of the association must be respected and followed or you will be in breach of Buchanan Cabins contract as well.

NON-AVAILABILITY:

Should the rental unit confirmed by Guest(s) become unavailable for any reason, Buchanan Cabins will inform Guest(s) when non-availability is absolutely certain. Every attempt to relocate Guest(s) to a comparable home will be made unless Guest requests a full refund in which case all monies will be immediately refunded less costs incurred. Guest is responsible to pay any rental amount on an acceptable substitute rental home that exceeds the original reservation amount.

OCCUPANCY:

The lease period begins at check-in (generally 4 pm) on arrival date and ends at 11:00 AM for Homes / 12:00 PM for Cabins on departure date. Rentals are restricted to the specific number of occupants as described/advertised for each rental unit. ALL RENTALS ARE TO FAMILY GROUPS AND RESPONSIBLE ADULTS ONLY. Buchanan Cabins will not rent to anyone under 25 (legal photo ID required upon request) and leaseholder must be in occupancy of said unit during the entire lease period. Occasions such as Weddings, Receptions or "Parties" which increase the stated occupancy (even for a few hours) must be requested IN WRITING and approved by Buchanan Cabins. Each cabin and home have a designated number of people that they can accommodate. Prior approval is needed for extra guests at $10 per person per day for Cabins and $25 per person per day for Homes, for both overnight and day guests, as most of our units will not accommodate extra persons. Failure to fully disclose additional guests is cause for immediate cancellation of rental with forfeiture of all funds. Buchanan Cabins reserves the right to deny occupancy, evict and refuse refund to anyone at any time that appears to be detrimental to the property or violates policies outlined herein.

VEHICLES:

All guests and vehicles must be registered. This includes all day guests and any vehicle on Buchanan Cabin property. If a car is determined to be at your rental without being registered, you card will be charged $50 per day per car. It is your responsibility to register your guests and cars. Car tags and wrist bands will be required for all vehicles and guests accessing the swimming hole (“The Landing”).

CANCELLATION POLICY:

A deposit of 50% of the total is required to hold all reservations.

If you cancel 30 or more days before arrival date, we will refund the deposit, less a 20% service fee. This includes a cancelled day on a reservation.

If you cancel less than 30 days before arrival date (again, this includes a cancelled day on a reservation), there will be no refund unless we can rent the cabin for the reserved date(s). We will then refund a percentage of your deposit.

There are no exceptions to the cancellation policy due to weather or river related conditions. We understand that emergencies occur, and we will try to work with you on returning as much of your deposit as we can if we are able to rent the cabin.

The balance is due at check-in. If payment cannot be made at that time, then you will not be allowed to check in to the cabin and you will forfeit the deposit as you are responsible for payment for the days that you reserved.