Arrival
We guarantee a 4:00pm check-in time. You will receive an email a few days before your reservation, and a text message on the day of your arrival, usually around noon, confirming availability and providing door codes if applicable. If a campsite is empty, you are welcome to arrive early. There is no need to 'check in' anywhere. Check out is at 12pm.

The Creek
Long Creek is a beautiful exhibition of nature. Please enjoy the creek, but DO NOT BUILD DAMS, rock structures, or otherwise alter the natural flow of the creek. Doing so can harm our wildlife and cause erosion, and you may be asked to leave.

Hammocks
Hammocks are allowed as long as they are equipped with tree straps that will protect our trees from damage.

Noise
While we are a music friendly place, we need to be respectful of our fellow campers. Quiet hours are 11pm-8am.

Alcohol
Responsible use of alcohol is permitted at campsites and in guest rooms. Open liquor bottles, cases and coolers of beer, etc must be kept inside rooms or on campsites. Individual drinks may be brought elsewhere on property, including designated tables for rooms, but not to the courtyard tables or inside the restaurant. Underage drinking is strictly prohibited.

Smoking
There is a no smoking or vaping policy in the lodge rooms. Smoking is allowed outside in breezeways, patios, and courtyard. Please be courteous to other non-smoking guests. There is a $300 cleaning fee for smoking in the rooms.

Damages and Breakages
Please report any incidents when they occur, so we can fix them right away. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. However, we are reasonable people, we understand that things do break, and we'd like to fix it right away.

Liability
We do not accept liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves, our employees, or contractors while acting in the course of employment.

Pet Policy (please read fully if bringing a pet!)
We love our four legged friends, and Chattooga River Lodge and Campground welcomes up to two pets of any size at any of our campsites for free, or in any of our pet-friendly lodge rooms for a $25 cleaning fee. Group sites may have up to 4 pets. In general, pets must be kept on a leash and under control at all times. Please bring proof of current vaccinations. DO NOT BRING PETS WITH A HISTORY OF AGGRESSIVE BEHAVIOR OR BITING. Pets may not be left unattended without prior agreement. Excessive barking or disruptive behavior is not permitted and you may be asked to leave. Only service animals are permitted inside the main lodge. Please see the ADA website for details. Not all lodge rooms are pet friendly; please be sure "pet friendly" is listed as a room amenity. Flea protection is required for pets staying in lodge rooms. We reserve the right to refuse lodging or camping to any pet for any reason.

Thank you for reading.

Should your travel arrangements change, please let us know so we can free up the rooms. Cancellations with 24 hours notice will receive full refunds minus the 3.5% credit card processing fee charged by Square, that we cannot recover. We appreciate as much notice as you can give us. Refunds within 24 hours are at our discretion.