Rental Agreement
17 Palms Kauai Terms and Conditions shall apply to all Guests to ensure that everyone experiences "a beautiful stay in our little slice of paradise". By making a reservation with us, you agree to the following Terms and Conditions:

Rental Deposit and Payment Policy: A deposit equal to 35% of the total will be required to book your reservation, with the balance due 90 days prior to arrival. Failure to pay this balance by that time will result in forfeiture of the Deposit. Reserving within 90 days of your arrival date requires that the total amount of your invoice is due at booking.

Cancellation Policy: All fees received are non-refundable. If we rebook the cottage, we will refund all of your money, pro rata, minus a $50 processing fee. We will make every effort to do so. Cancellations and early departures due to inclement weather are not subject to refund. If you have any concerns about your travel plans we suggest you consider obtaining insurance through a 3rd party company by comparing prices and features online,

Credit Card Authorization: I understand and consent to the use of the credit card provided without my original signature on the charge slip, and that this Credit Card Authorization cannot be revoked and will not terminate until 30 days after the premises are vacated. Charges may include, but not be limited to, damages beyond normal wear and tear.

Severe Weather: Tropical weather can be uncertain and we can not guarantee weather conditions during your stay. We therefore do not refund Rental fees or Deposits due to canceled or shortened stays because of weather. Departures due to inclement weather do not warrant a refund of Rental fees or Deposit.

Cleaning: There is a one-time cleaning fee of $145 for Meli Meli and $110 for Hale Iki. Extended stays of 14 days or more will require an interim cleaning fee of $75 for Meli Meli and $50 for Hale Iki plus each additional 7 day period. The cottages are stocked with all basic home necessities and supplies, and will be stocked for the duration of your stay (not including food :-)).

CHECK-IN: is after 3:00 P.M.
CHECK-Out is by 10:00 A.M.
This gives our cleaning staff a bare minimum of time to prepare the cottage for the next guests, most of who will arrive by 3:00 p.m. that same day, tired from traveling and anxious to get moved in and relax. Late check-outs are available upon availability at 50% of the daily rate.

We have a simple check out procedure in our cottage binders which we ask that you please follow. Please leave the Cottage in a neat and orderly condition to avoid additional charges. If excessive cleaning is required you will be billed for the additional cleaning time. We sincerely appreciate your cooperation.

THIS IS A NON-SMOKING AND NO SHOES HOUSE: Please respect this requirement or an additional cleaning fee will be charged. Any evidence of smoking in the units will be billed an additional $200.

All rates are subject to change without notice

We make every effort to ensure that all equipment is in working order and that the surrounding environment is as pleasing as possible. In the event of an equipment breakdown, we will strive to repair it as soon as possible after being notified of a problem. We cannot guarantee that televisions, appliances, etc. will not break down during your stay (especially with the unrelenting salt air) and therefore, no refunds or adjustments can be made for mechanical failure. We cannot take responsibility for any other unexpected situations beyond our control such as power outages, insects, roosters, weather, nearby construction and the like.

Guest(s) agrees that all guests and invitees will observe all Terms and Conditions of this Agreement and to maintain the Premises in good order and appearance.

Guest(s) agrees that any guest or invitee who violates any of the Terms and Conditions of this Agreement may be immediately denied access to the Premises and any Unit in the sole discretion of 17 Palms Kauai.

Guest(s) agrees that any guest or invitee using drugs or who allows others to use drugs on the Premises will be subject to immediate removal from the Premises, by force if necessary, and denied any further access to a Unit or the Premises in the sole discretion of 17 Palms Kauai.

Guest(s) agrees that any guest or invitee shall not disturb, annoy, endanger, or inconvenience neighbors, nor use the Premises for any unlawful purposes, nor violate any law or ordinance, nor commit waste or nuisance on or about the Premises or the Unit.

Guest(s) agrees that denial of access to the Premises or Unit by 17 Palms Kauai for any purpose described herein or other violation of the Terms and Conditions of this Agreement in the sole discretion of 17 Palms Kauai shall not warrant any refund of Rent or Deposit.

Guest(s) assumes responsibility for any and all damages that occur to the Units, Premises or any contents caused by you or any other member of your group, individually or collectively, while you are the registered occupant of a Unit. Any damage noticed upon arrival should be reported to 17 Palms Kauai immediately.

Guest(s) understand they are liable for any damages to the Unit or Premises and/or for any injuries to persons caused by the conduct or actions of Guest and your guests and/or invitees. 17 Palms Kauai shall not be liable to Guest(s) or invitees for any such damages and that Guest agrees to indemnify and hold 17 Palms Kauai harmless from any and all claims, action, demands, liability or causes of action (including reasonable and necessary attorneys fees incurred by 17 Palms Kauai for defense against any such matter) that 17 Palms Kauai may incur or be liable for arising out of Guest(s) occupation of a Unit or the Premises.

In the event that any action shall be commenced by either party arising out of, or concerning this Agreement or any right or obligation derived therefrom, the prevailing party shall be entitled to recover reasonable and necessary attorneys fees as fixed by the Court in addition to all relief at law or equity.

CANCELLATION: All fees received are non-refundable. If we rebook the cottage, we will refund all of your money, pro rata, minus a $50 processing fee. Cancellations and early departures due to inclement weather are not subject to refund. If you have any concerns about your travel plans we suggest you consider obtaining insurance through a 3rd party company by comparing prices and features online.