CHECK-IN:  Check-in begins at 4:00 pm. If you plan to arrive after 4:00 pm please email us at bearmountainlodging@gmail.com.  This will help us better prioritize our cleaning schedule during the busy times of year. {{roomname}}  is a self check-in cabin and you will receive your directions via email 7 days before your arrival.
 
CHECK-OUT:  Check-out is at 11:00 am.  To make departure day more efficient for everyone, please text  580-212-4746 if you decide to depart early.  This will help us with getting the next guest in on time.  Owner is not responsible for items left in the cabin.  If requested, items will be shipped for a $5.00 handling fee plus actual shipping costs.
 
Renter agrees to maintain cleanliness of the cabin during their stay and leave the cabin in a reasonably clean condition when they depart.  All dirty dishes should be placed in the dishwasher and turned on before leaving the cabin.  Refrigerator needs to be emptied of all food.  Tie up trash bags and place them in outside containers.  Please start a load of towels before your departure.  Please do not need to strip the beds, the cleaning staff will take care of that. We will take care of the rest! Excessive cleaning fees could apply if policy is not followed. 
 
DOWN PAYMENT:  We accept Visa, Mastercard, American Express and Discover.  You will need to use one of the major credit cards to make a reservation.  The down payment(Reservation Fee) is 20% of the cost of the total reservation.  Down payments are applied toward the balance.  The downpayment(reservation Fee) is nonrefundable.
 
FINAL PAYMENT:  The balance is due 30 days prior to your arrival.
 
AGE REQUIREMENT:  You must be 21 years of age to reserve this vacation rental.   We reserve the right to refuse service with monies forfeited if any discrepancies in our policies are suspected.

MAXIMUM OCCUPANCY-4 people:  Do not exceed the maximum occupancy allowed for the cabin.  Guests that violate this restriction will be asked to leave and will lose all rental fees.  We do require a list of names and ages of guests before your arrival if you did not provide it at the time of your reservation.
 
RESERVATION REQUIREMENT: There is a 2 night minimum required.  There is a 3 or 4 night minimum for holidays and high peak season. 
 
CHANGING CABINS OR DATES:  Date changes or removing nights are subject to a $50 fee.  You cannot make a change if your are within 30 days of your arrival date. Reservations  cannot be moved from one cabin to another. 
 
NO HOUSE PARTIES OR EVENTS:  House parties or events are strictly prohibited.  Rental guests understand that we will accept families, married couples, and responsible adults 21 years of age and older ONLY.  Renters acknowledge that violation of this agreement will lead to your being required to leave with NO refund.  Guests must state, in advance, the number of renters/guests during their stay at {{roomname}} .
 
ATV RIDING IS PROHIBITED ON THE PREMISES:  It is illegal to ride ATVs on the area roads also if you are not properly tagged. 
 
PETS NOT ALLOWED:  We know you love your fur babies and we do too however we do not allow pets at our cabins.  Non-Compliance of our NO PET policy will result in a $50 per day charge. Again, guests that violate this restriction will be asked to leave and will lose all rental fees.
 
NO DAILY HOUSEKEEPING SERVICE IS PROVIDED.
 
NO SMOKING IN CABIN:  We ask that you do not smoke inside the cabin.  Ashtrays will be provided outside.  Please put your cigarette butts in the ashtrays.  Non-compliance will result in a $100 per day charge. 
 
SHOOTING GUNS OR FIREWORKS is prohibited on cabin property. 
 
HOT TUBS & COVERS:  Our hot tubs are cleaned and chemically treated after every rental.  Hot tub use is strictly at your own risk.  Persons with high blood pressure, skin sensitivities, or who might be pregnant are strongly urged not to use a hot tub. 
PLEASE do not allow anyone in your group to walk-on, jump-on or play-on the hot tub covers, they will break.  The condition of the hot tub is checked after every checkout and before your arrival.
 
WE LOVE OUR TREES!  Please do not cut on or cut down trees on the property.  Fines will be charged to your account for damaging trees. 
 
PROPERTY ELECTRONIC EQUIPMENT: Please do not tamper with the electronics, television, receivers, etc. equipment in the cabin.  Also please do not unhook or disconnect any cords or wires from any of the equipment.  We do check the TV’s, DirecTv receivers, and surround sound to ensure they are in working order. Please make sure everything is in working order before you leave.   A $100 fee will be charged for unhooking or tampering with any electronic device.

MAINTENANCE PROBLEMS will be addressed in as timely a manner as possible. However the rental rate cannot be adjusted due to any malfunction of equipment (which includes  T.V., VCR, DVD, heating units, hot water heaters, stoves, refrigerators, hot tubs, locks etc). In the extremely rare case where there is a major problem with heat, hot water, etc that makes the home uninhabitable we will try to arrange a different accommodation.  If that is not possible, all fees will be refunded.
 
COVID 19: As of March 14, 2020 the Covid-19 pandemic has been widely publicized worldwide.  All guests who book reservations are now aware of the risk and therefore our full cancellation policy is in effect. Covid 19 is not a valid reason for cancellation, therefore NO REFUNDS, NO EXCEPTIONS. 
 
LIABILITY NOTICE: Acknowledging this contract signifies you, as the guests, agree to all above policies and certifies you as the guest are 21 years of age or older.  This cabin is privately owned, the homeowners or property management are not responsible for any accidents, injuries or illness that occurs while on the premises or its facilities.  The Homeowner or property management are not responsible for the loss of personal belongings or valuables of the guest.  By accepting this reservation, it is agreed that all guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premises. 
If anyone neglect to follow the rules, policies, and suggestions of Bear Mountain Lodging, LLC the guests cannot hold us responsible for their actions, accidents, or neglect. Once your first payment is received, it is considered a rental agreement and is considered a legal and binding contract.
 

*Regardless of notice a cancellation will result in the loss of your Reservation Fee.
*We require a 30-day notice of cancellation. You will forfeit your full amount if the cancellation is made 30 days or less prior to your arrival date.
*We request all cancellations in writing, via email. We will accept cancellations via phone, but will again request a follow up email. Only the guest on the reservation may cancel a reservation.
*Inclement weather does not make a valid cancellation.
*If the cabin can be rebooked, we will refund you less the Reservation Fee.
*COVID 19: As of March 14, 2020 the Covid-19 pandemic has been widely publicized worldwide. All reservations now made are aware of the risk and therefore our full cancellation policy is in effect. Covid 19 is not a valid reason for cancellation, therefore NO REFUNDS, NO EXCEPTIONS.
*We recommend that you purchase TRIP INSURANCE. Trip Insurance can be purchased at www.insuremytrip.com.

*LIABILITY: Bear Mountain Lodging cannot be held liable for any accidents or losses that happen during your stay.