The Carrick Policies

MINIMUM STAY REQUIREMENT - The minimum stay requirement for weekends is a minimum of two nights; however, beginning each Sunday, if there is availability for the upcoming weekend, one-night stays are permitted and can be booked online.

HOTEL SERVICE FEE: Please note all reservations are subject to a Hotel Service Fee of $20 per room night. This covers the following for all hotel guests: complimentary minibar snacks and non-alcoholic beverages, Direct TV, Wifi, local newspapers, yoga classes as well as local gym passes with 24x7 access.

WE REQUIRE A CREDIT CARD to hold your reservation and you will be charged a $100 deposit upon making a reservation. 48 hours prior to your check in, your card will be run and will be charged for the entire stay then. If your card declines we will contact you to change your payment method and if a new valid payment method is not provided within 24 hours of being notified, your reservation may be subject to cancellation, and you will receive email notification if this occurs. On major event weekends with a 7-day cancellation policy, your card will be charged 7 days prior to the weekend.

RATES - All rates are based on double occupancy; except Suite 201 where the rate is for 6 occupants. Additional guest charge is $10/guest/night. A child out of the womb is considered a guest. We do have a playpen and high chair available upon request.

NO DAILY MAID SERVICE - Please feel free to call us any time if you need anything, such as earplugs, additional towels, etc. For stays longer than a week, we offer a weekly cleaning at a time that is convenient for you. If you would like additional cleanings for a small fee, please contact the front desk

NON-SMOKING:
Except on decks and designated smoking area outside the Hotel
We enforce a strict "No Smoking" policy in our suites. Any smoking in the rooms will incur a $100 per day extra-cleaning fee, charged to your credit card on file.

CHECK-IN/CHECK-OUT - Check-in Time is from 3-7pm each day. Check-out is 11am. Early or late check-in can be prearranged by calling or emailing us. Please request late check out early so we can re-arrange our cleaning schedule. Early check-ins before 3pm are subject to a $10/hour fee, if available for early checkin. Late check-outs past 12pm noon are subject to a $10/hour fee, and past 1pm only if available for late checkout without impacting the completion of our 2-hour cleaning service for a 3pm guest same day checkin. For check-out please drop keys in the lobby door mail slot along the street near the stairs to the double-door hotel entrance.

LOST KEYS - There is a $100 charge for each set of keys not returned.

PET REQUIREMENTS:
We welcome well-mannered pets in our pet friendly rooms. We reserve the right to require immediate removal of any pet that displays dangerous and unacceptable behavior, including but not limited to biting, noise, evidence of disease, urinating or defecation in public areas or guest rooms.

Pets must be leashed when they are outside the guest rooms. If your pet has separation anxiety while alone, we ask that you kennel your pet while you are away from your room and/or need to leave your pet alone behind for an extended time. Reach out to management for use of a kennel.

Pets are permitted only in designated Pet-Friendly Suites. In these suites, a maximum of 2 dogs weighing up to 75 pounds each is allowed. Any additional pets or pets weighing more than 75 pounds must receive prior approval from the management before making a reservation and is subject to additional pet cleaning fee.
Pet-Friendly Suites are 101, 102, and 103.
Additionally, the following suites can accommodate pets with manager approval:
201, 204, 302, 303, 401, and 402.

A $50 cleaning fee covers accommodation for up to 2 animals. Please select this as an add-on when completing your reservation.
Undisclosed pets A fee of $100 will be charged to your credit card if evidence of an undisclosed pet is found in the unit.

Guests traveling with their pets will be held responsible for any room or property damage caused by your pet. You will be solely responsible for repair and replacement cost for any property damage caused by your pet. You agree to indemnify and hold harmless Hotel from and against liabilities, losses, damages, claims, costs, and expenses relating to any property damage or personal injury caused by your pet.

CANCELLATION POLICIES:
See Cancellation Policies Link for Details.

PARKING:
Free public parking is provided in the lot across from our building. We have private parking, based on availability, for an additional fee which can be booked just like a suite on our website. We are not responsible for theft or damage to your vehicle.

QUIET HOURS:
Between 10 PM and 8:00 AM, please be mindful of noise levels. Lower the TV volume and ensure all members of your group refrain from talking loudly, running or jumping during these hours to avoid disturbing other guests. The historic nature of The Carrick Hotel means that sound travels easily. Earplugs are provided in the nightstand* and are also available upon request for added comfort. If you encounter any problems with your unit or with your neighboring unit, please inform us promptly by calling AND texting us any time of day or night. We will endeavor to correct any issues to ensure you have a pleasant stay.

Damage to hotel property - We reserve the right to charge guests for damage caused by deliberate, negligent, or reckless acts. We will attempt to rectify any damage internally before involving specialists, minimizing costs for guests.

NOTICE TO GUESTS
This property is privately owned and management reserves the rights to refuse service to anyone, and will not be responsible for accidents or injury or for loss of money or valuables of any kind. Management is not responsible for any valuables not secured in safety deposit boxes provided in the room. I agree that my liability for the charges is not waived and agree to be held personally liable in the event that the indicated person, company or association fails to pay for any part or the full amount of such charges. Incidental charges are posted and charged to credit card after departure, this includes in room items that were not reported to the Front Desk Agent at the time of check-out, and any property damages caused by guests.

CANCELLATION POLICIES
Standard (48-Hour) Cancellation Policy:
We have a 48-Hour Cancellation Policy for each reserved night. Reservations cancelled less than 48 hours prior to 3pm of that night's stay will be billed for that night's stay. For example, a cancellation prior to 3pm on a Wednesday will result in no charge for a Friday & Saturday night weekend stay. For this same stay, a cancellation on Thursday morning will result in a charge for Friday night only. A cancellation on Friday morning will result in a charge for Friday and Saturday nights. Credit cards will be billed 48 hours prior to checkin date. This policy also applies to stays that decide to leave the property early due to vacation plan changes, work changes, family emergencies, etc.

One Week Cancellation Policy (applies to reservations for FOUR OR MORE consecutive days and the following holidays and special events: President's Day Weekend, Alice in Bisbeeland Weekend, Memorial Day Weekend, Gay Pride Weekend, July 4th holiday, Labor Day Weekend, Pirates Weekend, Mineshaft Weekend, Blues Festival Weekend, A Taste of Bisbee Weekend, Plein Air Festival Weekend, Bisbee 1,000 Stair Climb Weekend, Halloween, Mariachi Festival Weekend, Sidepony Music Festival Weekend, Thanksgiving Weekend, New Year's Eve): Reservations cancelled less than 7 days prior to check-in date will be charged for one night's stay. In addition our Standard (48-Hour) Cancellation Policy applies. If we can successfully re-rent the room to another guest and regain any loss caused by cancellation, management will consider the granting of a credit for a future stay.

Group Reservation Cancellation Policy (14-Day):
Groups booking 3 or more rooms: each room cancellation less than 14 days prior will be charged for the first night. If we can successfully re-rent the room to another guest and regain any loss caused by cancellation, management will consider the granting of a credit for a future stay.