Cabin Rental Policies
Check in is 3:00 P.M. Check out is 11:00 A.M.

Keeping your cabin tidy during your stay will be your responsibility. You will also be responsible for leaving the cabin in good condition when you leave.
Payment: All reservations must be secured by an adult, age 21 or over, with a valid credit card (Visa, MasterCard, Discover). A non-refundable deposit, 30% will be processed at booking, and applied toward the total balance. The balance will be due 30 days prior to arrival. All guests must be 21 unless occupied by parent or guardian.

Minimum Stays: A two-night minimum stay is required on all reservations and a three-night minimum stay on some holidays.

Rates/Occupancy: Our occupancy policy is strictly enforced. Please be sure to check the maximum number of guests allowed in the cabin you are booking. Failure to follow this policy will result in eviction with no refund. The rates listed on the website are based on the number of people that the cabin sleeps comfortably.

Confirmation: Confirmation for your reservation will be emailed to the email address. Please review the confirmation for accuracy of dates and accommodations. Please notify Ringold Cabins of any discrepancies in the reservation immediately upon receiving the confirmation. Sometimes confirmations fall into your spam/junk mail folder.

Cancellations:
Travelers who cancel at least 60 days before check-in will get back 100% of the amount they have paid. Cancellation at least 30
days before check-in will get back 50% of the amount they have paid. Cancellations after 30 before check-in will not receive a refund. Weather conditions
do not constitute an exception to the cancellations policies. NO cancellations accepted by email or voicemail messages. You must speak to a reservationist to cancel. NO Show forfeits 100%.
COVID-19 UPDATE – As of March 14, 2020 the Covid-19 pandemic was widely publicized worldwide. All reservations made after March 14, 2020 are aware of the risk and therefore our full cancellation policy is in effect.

Protect your vacation investment with Trip Insurance. Trip Insurance can be purchased at www.insuremytrip.com. Declining coverage voids all possibility of refunds.
Check In Procedures:

Prior to your arrival (approximately on week) an email will be sent which will provide detailed driving directions and a key code that you can use to unlock the cabin door. Please
screenshot/print these before departing on your vacation. 911 has mapped the area but GPS is not
reliable for the addresses of the cabins. Cellular service is not always reliable to access data once
you are in the area. TRUST US! PRINT or SCREENSHOT your directions and door code!

Check In/Out Times: Check in is 3:00 P.M. Check out is 11:00 A.M. EARLY CHECK-INS/LATE CHECK-OUTS ARE NEVER GUARANTEED.

Check out Procedures: Please leave trash in designated area and remove all food from the refrigerator. Shut and lock all windows and doors. Place all dirty dishes in dishwasher and start. Place a load of towels in washer and start (No linens please) Items broken or missing from the cabin will be charged to your credit card accordingly.

Pet Policy: The No Pet Policy applies to guests and visitors of guests. Failure to comply with our cabin’s “No Pets” policy will result in a charge of an additional $200 per rental night and eviction without refund. If you want to travel with your pet we do have pet friendly cabins with a fee.

Smoking Policy: All cabins are non-smoking cabins. If the cabin smells of smoke, or there is
any evidence of smoking inside the cabin, an additional cleaning fee of $200 per rental night will be processed on your credit card. An additional fee up to $100 will be charged for littering the grounds with cigarette butts. Please dispose of them properly.

Hot Tubs: Please supervise children at all times around the hot tub. No diapers, glass, soaps, creams, oils, bubbles, lotions, or food is allowed in the hot tub. Please shower before using the hot tub. Please leave the hot tub cover in place when not in use. The replacement cost for hot tub covers is $400. Please do not allow anyone to sit or stand on the hot tub covers.

Trash: Place all trash inside the outside receptacle when departing. Please do not put loose trash in the trash receptacles.

GAS FIREPLACES – Set the timer to your desired setting. (Fireplace timer on/off switch is on the wall next to the fireplace) Please do not adjust knobs on the fireplace, move or touch fireplace logs. This can affect the ability of the fireplace to work properly or not at all. More importantly it can create a SAFETY ISSUE. Fireplace use is seasonal- mid September through March 31. Operating fireplaces during the summer months can cause a stress on the A/C unit and can cause the A/C unit to freeze up. Failure to comply with these instructions will result in a $200 fee.

Firewood & Campfires: Firewood is provided. We suggest you bring fire starter and matches as they are not provided. Please note that it is against the law to leave campfires unattended. During times when there are high fire danger/bans imposed by the State of Oklahoma no campfires are allowed.

Absolutely no cutting down trees or chopping on trees.

Fireworks & Discharging Firearms: Fireworks and discharging firearms on or near cabin properties is strictly prohibited for the safety and consideration of all owners and guests. Since most all land is privately or government owned, there is not a place for fireworks that we are aware of. In dry seasons, fireworks compromise the safety of our entire area. Please be considerate and respect the area and rules, owners, and other guests.

Quiet Hours: Quiet hours are 10:00 P.M. -8:00 A.M.

Shooting guns, fireworks, or other explosives are not allowed on any of the cabin properties. Loud music is prohibited at all times. Noise complaints will be handled by local law enforcement. Penalties/fines/eviction without refund may occur.

Internet/Satellite Service: Although our properties do have internet/WiFi and Satellite, RCR is not responsible for internet or satellite/service at any cabin. Services are provided as a convenience only & is not integral to the lease. We will make every possible attempt to fix the issue, however, a refund of rents shall not be given for outages, content, lack of content, speed, access problems, lack of knowledge of use, or personal preferences with regard to services. Damages/Missing Items: Damaged or missing items bill be charged to your credit card upon your departure.

All cabins are inspected and inventoried prior to your arrival and immediately following departure. Please do not rearrange the furniture in your cabin. Doing so may result in charges for damages.

Lost Items: A $25 shipping/handling fee, or actual shipping charges if higher, will apply if you request us to pack and ship your items that are left behind.

ATV Riding: ATV, 4-wheelers, as well as any unlicensed off-road vehicles, are not legally permitted on cabin property.

Wildlife Encounters: Due to the location of our cabins in forested areas, there is a chance guests will encounter some type of wildlife, insects, or stray animals. Each property is
professionally treated on a scheduled basis for interior pests, but due to the natural habitation of the forest, no refunds or compensation will be given for any problems resulting from pests inside or outside the cabin. Do not feed animals you may see around the cabin nor permit them to enter the cabin. Do not allow children to play with, pet or feed stray animals. We are not responsible for any wildlife or animal encounters of any kind. RCR is not responsible for medical bills
resulting from injuries resulting from encounters with wildlife or stray animals. *Reminder.... you might want to bring bug spray.

LIABILITY: All outdoor activities involve certain inherent risk of injury up to and including
death. Every effort will be made to secure and make safe all facilities under our management. It
is expressly understood and agreed that neither the owner, nor the management company of said premises, shall be liable for any damages or injury to guest, guest’s guests or their families, or to any of their property from whatever cause arising from the occupancy or use of the premises by guest and their family and guests.

Serenity, Tranquility and Pine Time Cabin guests take full responsibility when exploring the property and/or fishing at the ponds. Swimming in the ponds is NOT allowed. We hope you catch fish when fishing in the ponds, however, we can’t guaranty that the fish will be hungry during your stay.

Serenity guests take full responsibility when using the storm shelter during in your stay at Serenity Cabin. Please do not open the storm shelter door or allow children to go in the storm shelter unless it is an emergency. The steps are steep, and the door is heavy.

It is our desire that these policies will help insure all your expectations are met during your stay and that all reservations are handled properly, and that our quality of service remains above reproach. Violation of these policies may subject property guest to immediate eviction from property without refund of reservation fees.

Thank you for choosing Ringold Cabins. Please come relax and enjoy your stay!

Cancellations: Travelers who cancel at least 60 days before check-in will get back 100% of the amount they've paid. If they cancel between 30 and 60 days before check-in, they'll get back 50%. Otherwise, they won't get a refund. NO cancellations accepted by email or voicemail
messages. You must speak to a reservationist to cancel. NO Show forfeits 100%.

COVID-19 UPDATE – As of March 14, 2020 the Covid-19 pandemic was widely publicized
worldwide. All reservations made after March 14, 2020 are aware of the risk and therefore our
full cancellation policy is in effect.

Protect your vacation investment with Trip Insurance. Trip Insurance can be purchased at
www.insuremytrip.com.

Declining coverage voids all possibility of refunds.