It is an implied term that, by booking and staying in one of our apartments, you agree to accept our terms and conditions stated below.

Limitation of Liability
Falcon Sonriente S.A., doing business as "Los Cuatro Tulipanes" (hereinafter referred to as "LCT") shall not be liable for any direct or indirect damage that may arise as a consequence of the client's use of the apartment, including without limitation, damages, insurance, losses because of fire, robbery or criminal behavior.

Payment
A pre-payment of 50% of the booking is required at the time of making the reservation with full payment due before or upon arrival. You will be sent an email prior to your arrival offering you the option of clearing the balance on your account before your arrival. Bookings made within 14 days prior to arrival must be paid in full at the time of making the reservation. Bookings within 2 days prior to arrival require you to contact us at our office (507 211-0877). You will receive an electronic confirmation of your booking.

If any fees are not received in accordance with the above paragraph, our bookings agent may cancel your booking and any payments already made, will be forfeited.

The client, prior to vacating the premises, must settle all accommodation charges and any "extras" charges.

Payment Accepted
LCT accepts credit card payment through it's website or cash upon arrival. Please note that we do not provide credit card receipts or numbers by post or electronically for security reasons.

Security Deposit
Upon arrival a valid credit card is required as a security deposit. No charges will be made on the conditions that:

(1) no damage to the apartment(s) has occurred, by any guest in the party
(2) no damage to any property has occurred, by any guest in the party
(3) no undue disturbance to other guests or residents has occurred, by any guest in the party.

If damage or disturbance to other guests has occurred, the cost to LCT of the damage or disturbance that has occurred will be retained from the security deposit, and the remainder returned to the guest(s) in the party. If this cost exceeds the value of the deposit, the apartment provider reserves the right to charge the excess to the guest's (or guests') credit card(s).

Check-in & Check-out Time
You must comply with our rules for checking-in and checking-out. Check-in from 14:00 and after. Check-out is 11:00 am. If there is any delay in vacating the apartment beyond the agreed time, a full day's rental may be charged to you. For arrivals after 22:00 LCT charges USD$50.

Cancellation
To cancel a reservation, please contact us as soon as possible by email, quoting your booking reference number (also contained within our email).

If you need to cancel a booking urgently, within 48 hours, and it is outside our office hours, then we advise you to inform us directly using the contact details you'll find on the confirmation email.

Please note that the 1st night deposit is non-refundable less than 14 days prior to arrival, not even in the case of force majeure. The cancellation policy fees depending on the notice given:

* Less than 14 days prior to arrival: you will not be refunded.

Any cancellation may be liable to pay cancellation charges. Depending on the reasons for your cancellation, you may be able to reclaim these cancellation charges from your insurance company, if you have taken out travel insurance. We strongly recommend that all clients obtain appropriate travel and personal insurance cover.

LCT reserves the right to cancel the booking if:
1. The apartment(s) or part of it is closed due to circumstances beyond its control.
2. LCT becomes insolvent or enters into liquidation or receivership.
3. It prejudices the reputation or causes or might cause in the Apartment Managers opinion, damage to the apartments and its common areas.
4. If the guest (s) are not able to show their passports or drivers license upon arrival
5. If the guest (s) are not able to provide a security deposit in form of a valid credit card.

LCT will not be liable for any delay, loss, damage or expenses incurred if your booking needs to be altered or canceled or the apartment provider is unable to perform the contractual obligations as a result of events beyond his reasonable control, which shall include but not be limited to events such as war, civil strife, terrorist activity, labor disputes, natural or man-made disaster, fire, flood, and adverse weather conditions.

If LCT receives serious complaints or any disputes arise, we reserve the right to terminate your stay without notice.

Alterations
If you wish to alter your booking (e.g. change the dates of your stay or the accommodation requested), we will use all our reasonable efforts to comply with your request, however we cannot guarantee that we will be able to do so and we accept no liability for any loss, damage or additional expense that may be incurred in that circumstance. We will always endeavor to sell any apartments you no longer require but cannot guarantee this. In circumstances where the apartments cannot be sold, our cancellation policy will apply.

Occupants
Only persons notified to our booking agent prior to arrival and LCT on the check form upon arrival may occupy the apartment. You may not re-let/sublet the apartment to any other third party without our prior written approval. The number of persons permitted to occupy the apartment is limited to the number of beds available and this limit may not be exceeded without our prior written approval. The apartment provider reserves the right to refuse admittance to the apartment if this condition is not complied with.

Damage
LCT will not be responsible for any loss or damage to your goods or personal belongings kept at the accommodation. You are also responsible for taking all-reasonable care of the apartment and its contents. The apartment and all equipment, utensils, furniture etc. must be left clean and tidy at the end of your stay.


Except in the case of normal wear and tear you are responsible for any damage to the apartment or its contents during your stay, which has occurred due to the negligence, willful default or irresponsible behavior on the part of yourself or those occupying the apartment or their guests. Any damage must be reported to LCT, without delay.

Fair Use
You and your party agree to be considerate tenants and to take good care of the apartment(s) and to leave it/them in a clean and tidy condition at the end of the rental period. You and your party also agree not to act in any way, which would cause disturbance to those residents in neighboring properties.

Force Majeure
The provision of short-let property rentals is a "grey area" in Panama and there is some risk that the authorities may close down, or otherwise prevent access to properties that are listed on this site. All property rentals on this site are subject to the local laws and legal conventions of Panama City, Panama.

Such laws may change without notice. In the event that new or existing laws governing the short-term rental of properties, which may have an adverse effect on such rentals (including, but not limited to prohibition of such rentals), come into effect, LCT will endeavor to relocate any pending arriving parties in alternative accommodation (to a similar standard).

In the event that relocation is not possible, or undesired, LCT will refund any monies paid for affected accommodation booked through our booking agent.

LCT will not accept responsibility for the enforcement, amendment or introduction of such laws, and no compensation (beyond refunding of deposits) will be entertained.

Adjustments
LCT reserves the right to update any of its terms and conditions at any time, as may be required and as may be in line with the company's business. The onus is placed on all parties using the website to undertake adequate measures to ensure that they visit any such terms and conditions on a regular basis. By agreeing to use our booking websites, it is implied that any such third party accepts any such changes, and that any such third party undertakes to comply with any such changes.

Due to our small size, we are unable to offer a 100% refund within 21 days of a reservation. For reservations 22 days or further in advance, a $50 cancellation fee will apply. We thank you for your understanding and highly recommend http://www.insuremytrip.com/ which offers travelers full protection from illness, death, or other travel emergencies that can occur.

To cancel a reservation, please contact us as soon as possible by email, quoting your booking reference number (also contained within our email).

If you need to cancel a booking urgently, within 48 hours, and it is outside our office hours, then we advise you to inform us directly using the contact details you'll find on the confirmation email.

Any cancellation may be liable to pay cancellation charges. Depending on the reasons for your cancellation, you may be able to reclaim these cancellation charges from your insurance company, if you have taken out travel insurance. We strongly recommend that all clients obtain appropriate travel and personal insurance cover.

LCT reserves the right to cancel the booking if:
1. The apartment(s) or part of it is closed due to circumstances beyond its control.
2. LCT becomes insolvent or enters into liquidation or receivership.
3. It prejudices the reputation or causes or might cause in the Apartment Managers opinion, damage to the apartments and its common areas.
4. If the guest (s) are not able to show their passports or drivers license upon arrival
5. If the guest (s) are not able to provide a security deposit in form of a valid credit card.

LCT will not be liable for any delay, loss, damage or expenses incurred if your booking needs to be altered or canceled or the apartment provider is unable to perform the contractual obligations as a result of events beyond his reasonable control, which shall include but not be limited to events such as war, civil strife, terrorist activity, labor disputes, natural or man-made disaster, fire, flood, and adverse weather conditions.

If LCT receives serious complaints or any disputes arise, we reserve the right to terminate your stay without notice.