Due to our small size, we are unable to offer a 100% refund within 21 days of a reservation. For reservations 22 days or further in advance, a $50 cancellation fee will apply. We thank you for your understanding.

To cancel a reservation, please contact us as soon as possible by email, quoting your booking reference number (also contained within our email).

If you need to cancel a booking urgently, within 48 hours, and it is outside our office hours, then we advise you to inform us directly using the contact details you'll find on the confirmation email.

Any cancellation may be liable to pay cancellation charges. Depending on the reasons for your cancellation, you may be able to reclaim these cancellation charges from your insurance company, if you have taken out travel insurance. We strongly recommend that all clients obtain appropriate travel and personal insurance cover.

LCT reserves the right to cancel the booking if:
1. The apartment(s) or part of it is closed due to circumstances beyond its control.
2. LCT becomes insolvent or enters into liquidation or receivership.
3. It prejudices the reputation or causes or might cause in the Apartment Managers opinion, damage to the apartments and its common areas.
4. If the guest (s) are not able to show their passports or drivers license upon arrival
5. If the guest (s) are not able to provide a security deposit in form of a valid credit card.

LCT will not be liable for any delay, loss, damage or expenses incurred if your booking needs to be altered or canceled or the apartment provider is unable to perform the contractual obligations as a result of events beyond his reasonable control, which shall include but not be limited to events such as war, civil strife, terrorist activity, labor disputes, natural or man-made disaster, fire, flood, and adverse weather conditions.

If LCT receives serious complaints or any disputes arise, we reserve the right to terminate your stay without notice.