In the event of a cancellation, 100% refunds are available up to 60 days before date of reservation. Within 60 days of arrival date, if cancellation is replaced by another paid reservation we will refund 90% - if not replaced, no refunds are available. Please Note: Refund transactions will only be refunded in the same manner we received them.(credit card back to same credit card or bank account) This refund policy is available on our website, located at www.innatcivano.com or www.ctutor.com/civano/deposit.htm and applies to The Inn at Civano and Homeshare Civano Rentals.
In addition, only registered, authorized guests may occupy the unit. If the unit is vacated early, or an early departure is discovered by our staff, the unit reverts back to a vacant state with no refunds, and we may re-rent the unit at our discretion. Please notify us of early departures by calling 520-296-5428. Occupancy limits: Inn Rooms are all double Occupancy, Casita's max occupancy is 3, Homes; max occupancy is 4. Over these counts will increase billing by $15.00 per person per night.

Checkout procedure: If we are not present for your check out, Please leave your keys on the kitchen counter, and exit via the front or rear entrance, locking the door from the inside on your way out.

Thank you for your reservation and we sincerely hope you will enjoy your stay with us. Be sure to sign the comments section of our guest book and let us know how we can be better! You may also visit http://BnBguestbook.com and use code ZWD7LNNX to place a review. Also, Trip Advisor at http://www.tinyurl.com/29prrwr and sign our online guest comment pages.
We are proud members of http://bedandbreakfast.com, please enter Inn at Civano for comments/review.
Notes:
Our properties are privately owned and management reserves the right to refuse service to anyone, and will not be responsible for accidents or injury to guests or for loss of money, jewelry, electronics, or valuables of any kind. Keep in mind that our properties are located in the desert south west and we live with desert critters. Please always wear proper shoes and attire when outdoors. We are a NON-SMOKING Property and Sorry, NO PETS. A $250.00 Charge will be assessed to your account for smoking in or on our properties. (In the event of unforseen circumstances, we reserve the right to substitute a like or better room/home for your reservation.)
Weekly or Monthly Room, Casita or Home rentals do not have mail delivery. While we try and provide Cable or Dish TV, (with sports/entertainment packages) high speed internet and phone services, these services are not guaranteed as part of every rental.

Check in is 4pm of your arrival date at the Inn at Civano, 10448 Seven Generations Way, Tucson, AZ 85747. We will meet you at our Inn, and escort you to your home. Check-out is 11am and in most cases you may leave the keys on the table and lock the door from inside, on your way out. (see early departure policy above).

Our policies may be added, deleted or modified without notice. last revised: 04/01/2012 11:33 AM

In the event of a cancellation, 100% refunds are available up to 60 days before date of reservation. Within 60 days of arrival date, if cancellation is replaced by another paid reservation we will refund 90% - if not replaced, no refunds are available. Please Note: Refund transactions will only be refunded in the same manner we received them.(credit card back to same credit card or bank account)